Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 11019 Jefferson Ave in Newport News offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
190 reviews
5 stars
121
4 stars
40
3 stars
18
2 stars
3
1 star
8
- TPTuesday PayneNov 7, 20255.0In & out without a wait. Friendly staff.
- GSGrace SladeSep 2, 20255.0I don’t remember the women’s name who helped me but she’s a black women with curly hair. She was AMAZING !! I came in there stressed because I didn’t know what was going on with my car, she did everything she could to make sure I left there with a running car. I’m a young girl who doesn’t know much about vehicles so it means a lot to me when I’m able to go somewhere that has people like her. She was so kind and patient with me. She made sure to walk me through everything so that I understood what I was buying and why I needed it. Another employee, I think his name is nasim? Maybe something close to that, he was very helpful too and did a wonderful job at making sure my car was running smoothly before I left. People like them make me want to stay a loyal customer whenever I’m in need ! They both deserve a nice raise 😁
- FOfrank orrisAug 18, 20255.0Nice people very helpful
- ADAndrew DarlasAug 3, 20255.0Got 3 batteries for my rv and descent price and friendly service
- VWVirnell WilsonJul 13, 20255.0I had a great experience at the Advance Auto on 11019 Jefferson Ave today. They were very helpful, gave great advice, and were polite.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What products and services does Advance Auto Parts at 11019 Jefferson Ave offer?
Advance Auto Parts offers automotive aftermarket products including batteries, motor oil, brakes, wipers, air filters, spark plugs, alternators, and A/C recharge kits. They provide free battery testing, free battery and wiper installations with purchase, engine code scanning, starter and alternator testing, and battery and oil recycling.
Can Advance Auto Parts install a new car battery for me?
Yes, they offer free battery installation with the purchase of a new battery. Battery testing and recycling services are also available for free.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and batteries at no charge, with some exclusions that may apply.
What are the store hours for Advance Auto Parts at this location?
The store is open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
What payment methods are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location for customer convenience.
Are there any discounts available at Advance Auto Parts?
A 10% military discount is offered for active duty and veteran service members.
How can customers use nearby UPS Access Point location when visiting Advance Auto Parts?
Customers can conveniently drop off or pick up packages from the nearby UPS Access Point location, making it easier to handle shipping needs while visiting Advance Auto Parts.
What nearby food options are available around Advance Auto Parts?
Customers can visit nearby Hardee’s or Crown Fried Chicken for quick meals or snacks before or after shopping at Advance Auto Parts.
Are there fuel stations near Advance Auto Parts for customers who need to refuel?
Yes, there are nearby gas stations such as SkyMart, BP, and Skymart Newport News where customers can refuel their vehicles conveniently.