Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Midlothian, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Midlothian location today.
Location
Hours
Reviews
4.3
348 reviews
5 stars
244
4 stars
45
3 stars
11
2 stars
11
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Elias, Nicole, and James for their exceptional service.
Reservation Issues
Several reviews highlighted problems with reservations, including cars being unavailable despite confirmed bookings, leading to frustration among customers.
Vehicle Condition
There were mixed reviews regarding the cleanliness and condition of the vehicles, with some customers reporting issues like unpleasant odors and dirty interiors.
Efficiency
Customers frequently noted the quick and easy pickup and drop-off processes, contributing to a generally positive rental experience.
Management Concerns
Some reviews pointed to poor management practices, particularly regarding communication and handling of reservations, which negatively impacted customer experiences.
- MRMaya RDec 29, 20255.0We’ve rented from this location several times, including a minivan for holiday travel and when guests were visiting. Great service, friendly staff, and a smooth, easy process every time.
- KAKamal AbadayaNov 12, 20251.0Horrible experience. 3 weeks straight my insurance makes a reservation and the gentleman calls me saying they are all booked up and will call me when a car comes available. And i never get a call until i make another reservation for the next week and they call to tell me again no cars an hour before my reservation . I travel alot and used them all the time for work... NEVER AGAIN. cancelled and went to hertz . Paid less and great service .. to me, just looks like poor management for the location.. if you have a reservation week over week and is done a week. Before there's no reason an hour before you get a call saying. There is no more cars. At that point just shows that the management there doesn't know how to run a rental business.. If it happened once by error I could understand but three weeks straight, very, very poor business.
- DSDonovan StennettNov 11, 20255.0I had an excellent experience at this rental location thanks to Elias! He was professional, friendly, and went above and beyond to make the whole process quick and easy. The car was spotless, check-in and check-out were seamless, and he made sure I had everything I needed before hitting the road. Truly exceptional customer service — I’ll definitely be renting here again. Thanks again, Elias!
- TATatanishia ArmstrongNov 4, 20255.0Elias demonstrated exceptional customer service! He would not let me leave unhappy and followed up with a phone call after I returned the vehicle. HUGE thank you to Elias. - Mrs. Armstrong
- NONitrotech OOct 15, 20253.0The staff was professional and polite. Pick up was a bonus. Drop off of the car at the repair shop was excellent. The car had a weird smell that I aired out for days. I suspect a water leak.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Midlothian, VA?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is Enterprise Rent-A-Car located in Midlothian?
Enterprise Rent-A-Car is located at 6641 Lake Harbour Dr, Midlothian, VA 23112.
What are the business hours for Enterprise Rent-A-Car in Midlothian?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Midlothian?
You can reserve a rental car by visiting their website or using the reservation URL: https://www.enterprise.com/en/car-rental-locations/us/va/midlothian-21p6.html
What payment methods does Enterprise Rent-A-Car in Midlothian accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car in Midlothian offer any special discounts?
Yes, they offer discounts for active military members.
Is Enterprise Rent-A-Car in Midlothian owned by a woman?
Yes, this location is owned by a woman, supporting diversity in business ownership.
Are there any family-friendly attractions near Enterprise Rent-A-Car in Midlothian?
Yes, the Children's Museum and the Children's Museum of Richmond - Chesterfield are nearby, perfect for family visits before or after your rental.
What dining options are available near Enterprise Rent-A-Car in Midlothian?
Nearby dining includes Papa Johns Pizza, Shanghai Restaurant for Asian cuisine, and Vinny's Italian Grill.
Are there any beauty or spa services near Enterprise Rent-A-Car in Midlothian?
Yes, His Or Hers Salon & Spa and Beauty Nails are close by, offering hair, nail, and spa services.