Advance Auto Parts

4.3
288 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 12051 Southshore Pointe Rd in Midlothian offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
12051 Southshore Pointe Rd, Midlothian, VA
23112, United States

Hours

Reviews

4.3
288 reviews
5 stars
182
4 stars
53
3 stars
27
2 stars
10
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and going above and beyond to assist with their needs.

Product Availability

The store generally has a good selection of auto parts and is able to quickly source items that are not in stock.

Mixed Experiences

While many reviews highlight excellent service, some customers reported unprofessional behavior and dissatisfaction with specific staff interactions.

Efficiency

Customers appreciated the quick service, with many noting fast installation and minimal wait times.

Knowledgeable Staff

Several reviews mentioned the staff's expertise and ability to troubleshoot automotive issues effectively.
  • YB
    Yolanda Blue
    Sep 24, 2025
    5.0
    I came into Advance Auto Parts on Monday just before 5 PM, right as Mr. Roz, the store manager, was finishing his shift. Even though he was about to leave for the day, he stayed and went above and beyond to help me figure out the issue with my car. His compassion, professionalism, and dedication really stood out. Excellent customer service and I truly appreciate his help! Thank you Roz.
  • LO
    Lincoln Owens
    Sep 2, 2025
    5.0
    Tony at advance autos was fantastic today! He took a lot of time getting me the battery I needed for my car installing it for me. Thank you Tony!
  • RN
    Ray Nelson
    Jul 11, 2021
    5.0
    I wont go anywhere else for auto parts. In last couple months had windshield wipers installed, this time had battery installed. Staff are knowledgeable and extremely helpful. So refreshing to have old school service in this modern era.
  • AL
    Anne Lacy
    Jun 16, 2019
    4.0
    Had what I needed but in plastic not metal so I have to get another one

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*