Advance Auto Parts

4.3
210 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 11647b Midlothian Tpke in Midlothian offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
11647b Midlothian Tpke, Midlothian, VA
23113, United States

Hours

Reviews

4.3
210 reviews
5 stars
135
4 stars
37
3 stars
22
2 stars
5
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist with various services.

Product Availability

Customers noted that the store typically has a good selection of parts and products, although some experienced issues with stock availability.

Service Speed

Several reviews mentioned quick service, particularly for battery replacements and other urgent needs, though some customers experienced long wait times at checkout.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences related to staff rudeness and unhelpfulness during returns.

Pricing Concerns

A few customers felt that prices were slightly high, but many appreciated the value of the services provided.
  • MS
    Matthew Tompkins (Scrubstosubs)
    Nov 13, 2025
    1.0
    I bought a battery jumper that I never ended up using because my boyfriend had cables and jumped my car, and I took it to the dealership and traded it in. So I have this item, new, just with a damaged box because there’s no handle on it and the top part broke off, and I’m not allowed to get a refund, nor was it explained to me at checkout that this item was one that couldn’t be refunded at all, or especially if opened because it’s electronic. It’s not listed anywhere that I could see that said that, I was not told that at checkout. As an autistic man, I feel lots of times, people like to take advantage of myself and my money. And this is one of those times. Thanks a lot Advanced Auto. I’m going to O’Reily’s for lifetime now!
  • NI
    Naeem Ishaq
    Nov 12, 2025
    5.0
    People are helpful there.
  • MC
    Mark Cupp
    Nov 10, 2025
    1.0
    I place an online order for 3 options for a headlight bulb for my Jeep as recommended by their website. I was a little confused how all 3 could fix my specific vehicle, so I ended up placing the order for all 3 just to be safe. When I go the order back, one of the items they gave me was incorrect from the order I placed (they gave me an h1 instead of an h11). I even double-checked my receipt to make sure I wasn't in the wrong. When I tried to return the 2 unused items, the front desk clerk told me they don't accept bulb returns, even if the box was unopened and the item unused. I didn't push it because I was a little taken aback and in a hurry; however, I went home to check their return policy on their website, which says that they DID actually accept returns for those items. So they lied to me. I had to go to a different location to make the returns, of which I had no issue. I don't like the thought of being stuck with items I can't use, especially when a store is at fault for giving me the wrong item. I previously got incredible and convenient service here, but I will drive to a farther location or alternate store before I use this store again.
  • AS
    Aristides Alfonso Cienfuegos Sanchez
    Nov 7, 2025
    5.0
    good Atention
  • DS
    Doug Schnelzer
    Nov 5, 2025
    5.0
    Checked and changed my battery I0 minutes. Excellent and friendly service. Thanks!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*