Advance Auto Parts

4.2
177 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 9456 Chamberlayne Rd in Mechanicsville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
9456 Chamberlayne Rd, Mechanicsville, VA
23116, United States

Hours

Reviews

4.2
177 reviews
5 stars
112
4 stars
36
3 stars
7
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Inconsistency

Several reviews highlighted inconsistent service experiences, with some customers reporting rude or unhelpful interactions, particularly with certain employees.

Stock Availability

Customers appreciated that the store was generally well-stocked and had the parts they needed, although some noted issues with incorrect parts being provided.

Management Issues

There were complaints regarding management decisions and customer service handling, leading to dissatisfaction among some long-term customers.
  • JE
    J E
    Jan 1, 2026
    4.0
    Very helpful staff.
  • SS
    Shelby Seay
    Aug 4, 2025
    1.0
    Came in and stood in line for over 15 min which I could deal with. Then the guy walks in the back and never comes back. I ask an associate that is walking around and he says he doesn’t have a computer that Rob should be coming back, but NEVER did! It’s ridiculous trying to get service when everyone looks like they hate their job and avoids helping! They need to bring back the young kid that used to be here.. won’t be back!
  • SW
    Sarah Wenger
    Nov 27, 2022
    5.0
    I needed new wipers and Gene was super helpful. He gave me recommendations for brands, told me which sizes I needed for my car, and installed them! Thanks!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*