Goodyear Auto Service

4.3
308 reviews

About

Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
6820 Old Dominion Drive, McLean, VA
22101-3807, United States

Hours

Reviews

4.3
308 reviews
5 stars
241
4 stars
12
3 stars
1
2 stars
8
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting Henry and Sharieff for their exceptional service.

Efficiency

Customers frequently noted quick service and minimal wait times for tire installations and repairs.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with rude staff and issues with warranty claims.

Knowledgeable Staff

Several reviews mentioned the staff's expertise and ability to provide clear explanations and recommendations for services.

Long-term Loyalty

Many customers expressed long-term loyalty to the business, citing consistent quality of service over many years.
  • KC
    Kevin Cunningham
    Nov 15, 2025
    5.0
    Couldn’t rate them more highly; I’m never going elsewhere for tires. They took care of a tire issue/repair on short order on a busy Saturday no questions asked… just to help me out.
  • CM
    Chris Mun
    Nov 8, 2025
    1.0
    Do not waste your money and buy goodyear tires from here. Sam’s club quoted(4-tires)me exactly same goodyear tires installed for $300.00 less. I asked if they can price match on Goodyear tires and manager said they cannot even they are goodyear tires.
  • DL
    Danice Lucas
    Oct 31, 2025
    5.0
    Very friendly and very helpful and caring
  • DC
    Deborah Cuoco
    Oct 26, 2025
    5.0
    I had to stop at Goodyear unexpectedly after discovering a piece of metal in my tire while visiting the area. I didn’t have an appointment and was feeling very anxious, but when I called the McLean location, I had the good fortune of speaking with Henry, the manager. He told me to come right over and, when I arrived, he immediately made sure I was taken care of — even bumping me to the front of the line because I had an appointment with my dad. While I waited, Henry sat and talked with me about his family, travel, and anything else to take my mind off the stressful situation. He’s such an interesting, genuine, and caring person. This was more than great customer service — it was simple kindness and humanity. After I left, he even called my husband just to say he was a husband too and wanted to reassure him that I was okay. Henry turned what could have been a stressful afternoon into something unexpectedly heartwarming. He’s a true asset to Goodyear, and customer service is clearly his gift. Thank you, Henry.
  • MP
    MP pathak
    Oct 17, 2025
    1.0
    If can i want give them less then one star,Worst experience,good year tire warrenty has a 65k miles,but these place they dont want take the responsibillity,i drove just 15k mile and they pretend they dant want take responsibility when tire has nill or repaired,my tire already repaired by toyota dealership one time,they forse to sale the tire insted of replace the tire,dont but the good year tire,lier warrenty,

Frequently Asked Questions About Goodyear Auto Service

What type of services does Goodyear Auto Service provide?

Goodyear Auto Service offers full-service tire and automotive repair services, including oil changes and mechanic services.

Where is Goodyear Auto Service located?

It is located at 6820 Old Dominion Drive, McLean, VA 22101-3807, USA.