Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
310 reviews
5 stars
242
4 stars
12
3 stars1
2 stars
8
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting the exceptional service provided by Henry and Sharieff.
Service Quality
Overall, customers reported quick and efficient service, with many expressing satisfaction with the quality of repairs and tire installations.
Pricing Concerns
Some customers raised issues regarding pricing, mentioning higher costs compared to competitors and concerns about upselling additional services.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and poor handling of warranty issues, indicating inconsistency in customer experiences.
- KWKevin WilliamsDec 31, 20255.0Great service.
- CWCraig WeaverDec 18, 20251.0Incompetent technicians… and management? This establishment installed new tires on my 2024 Suburban recently. Just six weeks (4,200 miles) later, the same Suburban failed safety inspection due to… bald front tires!? So I had to buy 2 new tires from the Chevy dealership on the spot to pass inspection. Argh! Turns out the technicians at Goodyear McLean didn’t align the tires properly on instal so they went bald almost instantly. No problem right? I’m sure Goodyear will notice the errors they made. I have dated mileage documentation and receipts. Well… when I brought the bald tires back to the manager, while apologetic, he said I need to take this up with Goodyear corporate and that he can do nothing. I find this unacceptable which is why I am leaving this negative review. They cost me a decent amount of money and time. Stay away.
- KCKevin CunninghamNov 15, 20255.0Couldn’t rate them more highly; I’m never going elsewhere for tires. They took care of a tire issue/repair on short order on a busy Saturday no questions asked… just to help me out.
- CMChris MunNov 8, 20251.0Do not waste your money and buy goodyear tires from here. Sam’s club quoted(4-tires)me exactly same goodyear tires installed for $300.00 less. I asked if they can price match on Goodyear tires and manager said they cannot even they are goodyear tires.
- DCDeborah CuocoOct 26, 20255.0I had to stop at Goodyear unexpectedly after discovering a piece of metal in my tire while visiting the area. I didn’t have an appointment and was feeling very anxious, but when I called the McLean location, I had the good fortune of speaking with Henry, the manager. He told me to come right over and, when I arrived, he immediately made sure I was taken care of — even bumping me to the front of the line because I had an appointment with my dad. While I waited, Henry sat and talked with me about his family, travel, and anything else to take my mind off the stressful situation. He’s such an interesting, genuine, and caring person. This was more than great customer service — it was simple kindness and humanity. After I left, he even called my husband just to say he was a husband too and wanted to reassure him that I was okay. Henry turned what could have been a stressful afternoon into something unexpectedly heartwarming. He’s a true asset to Goodyear, and customer service is clearly his gift. Thank you, Henry.
Frequently Asked Questions About Goodyear Auto Service
What type of services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repair services, including oil changes and mechanic services.
Where is Goodyear Auto Service located?
It is located at 6820 Old Dominion Drive, McLean, VA 22101-3807, USA.
What are the regular business hours of Goodyear Auto Service?
The service center is open Monday to Friday from 7:00 AM to 6:00 PM, Saturdays from 8:00 AM to 6:00 PM, and closed on Sundays.
Does Goodyear Auto Service offer in-store pickup services?
Yes, they offer in-store pickup services for convenient customer experiences.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has wheelchair accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online at their reservation page: https://www.goodyearautoservice.com/en-US/make-appointment
Is Goodyear Auto Service open on major holidays?
They are closed on certain holidays like January 1, April 20, November 27, and December 25. They have special reduced hours on holidays such as May 26, July 4, September 1, December 24, and December 31.
What nearby restaurants could I visit before or after my visit to Goodyear Auto Service?
Nearby restaurants include Sho Sushi and Izakaya, Tama Sushi, Wok & Roll (Chinese), Chiang Mai Thai Cookhouse, Cafe Taj (Indian), The Union (Bar & Restaurant), and 7 Spice Fine Indian Cuisine.
Are there other automotive services nearby Goodyear Auto Service?
Yes, Embassy Autowash and Flagship Carwash offer automotive detailing and car wash services nearby.
Where can I find beauty and salon services close to Goodyear Auto Service?
Nearby beauty and salon services include PR at Partners, Salon Daniel, and Stylist - Simon Bechara for hair and spa services.