Advance Auto Parts

4.2
167 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1449 Chain Bridge Rd in Mclean offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1449 Chain Bridge Rd, Mclean, VA
22101, United States

Hours

Reviews

4.2
167 reviews
5 stars
106
4 stars
29
3 stars
11
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.

Product Availability

Several reviews mentioned issues with product availability, including incorrect stock information and problems with online orders.

Store Environment

The store was generally described as clean and well-maintained, contributing to a positive shopping experience.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude staff and poor service in certain instances.

Return Policy Issues

Customers expressed frustration with the store's return and exchange policies, particularly regarding defective items.
  • WH
    William Hamilton
    Oct 6, 2025
    5.0
    Had everything I needed for my car
  • FH
    Fides Hillman
    Sep 25, 2025
    5.0
    Thank you to Jerry Ramirez. He was very helpful and taught me how to use the parts I needed for the car.
  • EC
    Emily Chu
    Sep 12, 2025
    5.0
    Very nice and honest people working here - would recommend this location and Sunny was very helpful!
  • HT
    Hae Timmerman
    Aug 20, 2025
    5.0
    This store seems unassuming but the employees and owner are very helpful and nice! There is a young gentleman working there and he knows his stuff! I will return!
  • CE
    Chung Eng
    Aug 16, 2025
    1.0
    Inept is the best word to describe how my recent online order for instore pickup was handled. Order was placed on a Tuesday. Received email on Saturday that order was ready for pickup followed immediately by another email that my order had been picked up by Advance Auto. Apparently, someone else had ordered and picked up the same item and my order was noted as complete because it was the same item even though the order numbers were different. The kicker is that after calling the store, I was told that the item was no longer in stock and that I had to physically go to the store to obtain a refund for an item that I had not picked up. Worst online shopping experience ever.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*