Need a rental car in Martinsville, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Martinsville location today.
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported poor experiences and unprofessional behavior.
Vehicle Condition
Several customers noted issues with vehicle cleanliness and maintenance, including unpleasant odors and unclean interiors.
Reservation Issues
Frequent complaints about unavailability of reserved vehicles, leading to customer frustration and disrupted plans.
Overall Experience
While many customers had positive experiences with quick service and clean cars, a significant number reported serious issues that affected their overall satisfaction.
SG
Shante Gravely
Dec 6, 2025
5.0
Everything went very well
OG
O G
Dec 4, 2025
1.0
This place is horrible. This is the third time they have gave me a car that smells like straight weed liquor bottles under the seats. Had to keep going back to get another vehicle that didn’t smell like weed. Did the online rental say a car will be ready following day no car available and keep saying they’ll call you when a car is available. I would give this place zero stars and customer service is the worst.
DB
Darwin Belcher
Nov 21, 2025
5.0
Great Service
SR
Susan Reed
Nov 3, 2025
5.0
Clean, safe car. Great service.
LW
Lucha Winter
Oct 13, 2025
1.0
Advertising cars they don’t have, saying wait hours for rides that aren’t coming, you wait 40 minutes on hold to hear “we don’t even have cars.” I’d have already had a car by now with another business if this one wasn’t so greedy and ungrateful and talking about things they don’t even know about.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Martinsville, VA?
Enterprise offers a wide range of vehicles including cars, vans, and luxury rentals with flexible rental options.
What are the operating hours for Enterprise Rent-A-Car in Martinsville?
Enterprise Rent-A-Car in Martinsville is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Enterprise Rent-A-Car Martinsville located?
It is located at 1744 Virginia Ave, Martinsville, VA 24112, USA.
How can I make a reservation for a rental car at the Martinsville location?
You can reserve your rental car online at Enterprise's website for the Martinsville location: https://www.enterprise.com/en/car-rental-locations/us/va/martinsville-2128.html
What payment methods does Enterprise Rent-A-Car in Martinsville accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Do they offer any special discounts or benefits?
Yes, Enterprise Martinsville offers discounts for active military personnel and is woman-owned.
Is there an option for airport pick-up at the Martinsville Enterprise Rent-A-Car?
Yes, airport pick-up is available as part of their services.
What nearby automotive services can help me if my car needs repairs during my rental?
Nearby automotive services include Auto Tech, Lee's Tire and Wheel, MAC Affordable Auto, and Seidle Motorsports, all offering repair and tire services.
Are there any hotels close to Enterprise Rent-A-Car Martinsville for convenient accommodation?
Yes, Econo Lodge and Holiday Inn Express are nearby hotels you can consider for accommodation during your visit.
What dining options are available near Enterprise Rent-A-Car in Martinsville for meals before or after my rental?
Nearby dining options include Biscuitville for breakfast/brunch and Laplazita2 for Tex-Mex and Mexican fast food.