Enterprise Rent-A-Car

3.9
209 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1744 Virginia Ave, Martinsville, VA
24112, United States
(276) 638-1121
https://www.enterprise.com/en/car-rental/locations/us/va/martinsville-2128.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Martinsville, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Martinsville location today.

Location

Enterprise Rent-A-Car
1744 Virginia Ave, Martinsville, VA
24112, United States

Hours

Reviews

3.9
209 reviews
5 stars
134
4 stars
17
3 stars
9
2 stars
10
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported poor experiences and unprofessional behavior.

Vehicle Condition

Several customers noted issues with vehicle cleanliness and maintenance, including unpleasant odors and unclean interiors.

Reservation Issues

Frequent complaints about unavailability of reserved vehicles, leading to customer frustration and disrupted plans.

Overall Experience

While many customers had positive experiences with quick service and clean cars, a significant number reported serious issues that affected their overall satisfaction.
  • SG
    Shante Gravely
    Dec 6, 2025
    5.0
    Everything went very well
  • OG
    O G
    Dec 4, 2025
    1.0
    This place is horrible. This is the third time they have gave me a car that smells like straight weed liquor bottles under the seats. Had to keep going back to get another vehicle that didn’t smell like weed. Did the online rental say a car will be ready following day no car available and keep saying they’ll call you when a car is available. I would give this place zero stars and customer service is the worst.
  • DB
    Darwin Belcher
    Nov 21, 2025
    5.0
    Great Service
  • SR
    Susan Reed
    Nov 3, 2025
    5.0
    Clean, safe car. Great service.
  • LW
    Lucha Winter
    Oct 13, 2025
    1.0
    Advertising cars they don’t have, saying wait hours for rides that aren’t coming, you wait 40 minutes on hold to hear “we don’t even have cars.” I’d have already had a car by now with another business if this one wasn’t so greedy and ungrateful and talking about things they don’t even know about.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Martinsville, VA?

Enterprise offers a wide range of vehicles including cars, vans, and luxury rentals with flexible rental options.

What are the operating hours for Enterprise Rent-A-Car in Martinsville?

Enterprise Rent-A-Car in Martinsville is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.