Sheehy Nissan of Manassas

Reviews

• ZT

  Zahir Toloa

  1 day ago
  5.0
  I had an excellent experience at Sheehy Nissan of Manassas! From start to finish, the entire process was smooth, stress-free, and actually enjoyable. Sayed and Christina went above and beyond to make sure everything was taken care of for my car purchase. They were both extremely professional, knowledgeable, and genuinely cared about helping me find exactly what I needed. Sayed made sure all my questions were answered and guided me through every step with patience, while Christina handled everything efficiently and made the paperwork process quick and easy. Together, they made an amazing team and truly delivered top-notch customer service. If you’re looking for a dealership that treats you right and makes the buying experience simple and hassle-free, I highly recommend Sheehy Nissan of Manassas. Ask for Sayed and Christina—you won’t be disappointed!
• NM

  Nicholas Mauro

  2 days ago
  5.0
  What can I say? I walked in with a specific make, model, rate and payment in mind and these guys made it work. Ash, my guy, was awesome. We identified what I was looking for, he didn't try to sell me on anything else. The test drive was smooth (with great conversation) and we went to work. Bob and Donny, the finance guys, did up the paperwork, no issues. They gave me options but didn't try to pressure me at all. I said I wanted X, they showed me Y, and when I said I wanted X, we went with it. Absolute professionals, no pressure, great experience. Would highly recommend and will be using them again.
• ZA

  Zach Avila

  4 days ago
  5.0
  As I was on my 3rd week looking for my first car to buy, I came across this place. I had an outstanding experience at Sheehy Nissan of Manassas, and a huge part of that was thanks to Daniel. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find out if the car was right for me. If you’re looking for a great car-buying experience, I highly recommend asking for Daniel. He truly sets the standard for excellent customer service.
• AS

  Alice Salazar

  5 days ago
  5.0
  Jonathan Salvador, was very polite , professional and knowledgeable in his information . I m so happy and please with his service. I highly recomend him to friends and family. I m loyal customer for Sheehy for 14 years. Got mine Nissan Murano 2013 still in good shape.
• BK

  Balaji Krishnamachary

  Mar 12, 2026
  1.0
  My wife and I purchased a new Nissan Rogue 2026 from Sheehy Nissan of Manassas in the first week of February. The car worked perfectly during the first few weeks, but in the fourth week we started experiencing a problem with Apple CarPlay. The phone connects and the display appears on the screen, but there is no sound for Google Maps, calls, or any other audio. The display also shows “AirPlay not connected.” We tried several troubleshooting steps ourselves, including updating the iPhone software and resetting the car audio system, but the problem continued. We scheduled a service appointment through the Nissan app for Saturday afternoon, March 8, 2026, specifically for a sound system issue. However, when we arrived, Mr. Sherman told us that the technician who handles this type of problem only works Monday through Friday. If that is the case, it is very frustrating that the Nissan scheduling system allows customers to book these appointments on Saturdays. We drove about 17 miles to the dealership and spent nearly three hours there. Mr. Sherman suggested resetting the factory settings in the vehicle, but that did not solve the problem. Mr. David (Sales Manager) also checked the system. Interestingly, Apple CarPlay connected and works with my iPhone 13 and even with Mr. David’s phone, but it did not work properly with my wife’s iPhone 13. The concerning part is that my wife’s phone has absolutely no issues. It works perfectly with other devices and systems. Recently, we even ended up getting a new iPhone, and the situation still left us without a clear answer. During the visit, Mr. Sherman suggested that my wife’s phone might be the problem, but there was no proper diagnosis or technical explanation provided. What was most disappointing was the lack of coordination and communication between the staff. We were repeatedly asked what had already been checked and what the previous person had told us. It felt like there was no clear strategy to identify or fix the issue. After spending several hours at the dealership, we left without any resolution. The take-home message for potential buyers is this: if you are planning to buy a Nissan Rogue 2026 and you do not already have a newer phone, you may want to be prepared to upgrade your phone as well, or set aside additional money for that. That is the impression we were left with after our visit. Buying a car is not a small purchase. For most people, including us, it comes from years of hard work and savings along with a loan. When customers invest that much into a vehicle, they expect proper support and professional service when problems arise. Unfortunately, our experience with the service department was extremely disappointing. The car itself is good, but the service experience and the way this issue was handled left us frustrated. I sincerely hope the dealership improves its appointment system, communication, and technical support so other customers do not have to go through the same situation.

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