Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Manassas, VA believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
1,223 reviews
5 stars
1,125
4 stars
43
3 stars4
2 stars7
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Jossy, Darian, and Marc.
Quality of Wash
Overall, customers were satisfied with the car wash quality, although some noted that certain areas, like rims, were not cleaned adequately.
Facility Cleanliness
The facility was frequently described as clean and well-maintained, contributing to a positive customer experience.
Mixed Experiences
While many reviews were positive, there were notable complaints about customer service issues, including damage to vehicles and lack of follow-up on complaints.
Convenience
Customers appreciated the convenience of the location and the efficiency of the car wash process, often mentioning the quick service and availability of self-service vacuums.
- WBWill BNov 11, 20254.0Staff was friendly. Free car wash for veterans on veterans day. Self service vacuum included
- KDkiromy dayannaNov 7, 20255.0Jossy gave me the best customer service i’ve received in a while , I would 100% recommend anyone to go for a wash!!☺️☺️
- EMEvelyn MejiaNov 5, 20255.0I really enjoy coming to this car wash, always a great experience and very nice people. I definitely recommend it here!
- DADavid AtkinsOct 26, 20251.0Automatic car wash does not completely or adequately clean the car, especially the rims on the tires which is expected with the “Works” service. After bringing it to staff Junior’s attention I was offered excuses and not a resolution. Then ignore by him. Extremely poor customer service.
- JNjavkhlan NyamsurenOct 25, 20251.0I am a regular and previously satisfied customer of Tommy’s Car Wash. However, during my recent visit on a Saturday, 10/25th — on what appeared to be a special “Halloween Night” event — one of the employees was knocking on my window as I was waiting to go through my routine care wash- so I opened it thinking I was being asked of something without hesitation, and a masked employee intentionally sprayed paint on me. The paint covered both my car and my clothing. Unfortunately, some of it also got on my face and into my recently treated eye, causing irritation and discomfort. This situation has caused me significant inconvenience and concern. The paint has not come off my car despite attempts to clean it, meaning I now need to have my vehicle detailed. Additionally, my clothes have been ruined and will need to be discarded. There is one thing to celebrate a fun holiday, but to ruin someone’s property like this as a mock at an establishment is absurd and wrong.
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Manassas, VA?
Tommy's Express® Car Wash is open Monday through Saturday from 7:00 AM to 8:00 PM, and on Sunday from 9:00 AM to 6:00 PM.
Where is Tommy's Express® Car Wash located?
It is located at 9850 Liberia Ave., Manassas, VA 20110, USA.
What types of payment does Tommy's Express® Car Wash accept?
The car wash accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services and products does Tommy's Express® Car Wash offer?
They offer services like free vacuums, free mat washers, interior detailing kits, and products such as Rainbow Coat foam, Body Wax, Tommy Guard®, Red Hot Cleanser, and Tire Shine.
Does Tommy's Express® Car Wash have a membership program?
Yes, they offer an unlimited membership program through the TommyClub App, which you can download and sign up for to enjoy unlimited washes.
How can customers contact Tommy's Express® Car Wash?
Customers can reach them at +1 703-214-2995 or email VA162@teamtommys.com.
What nearby places are close to Tommy's Express® Car Wash that customers might visit?
Nearby places include Red Robin Gourmet Burgers, Jess Presso Coffee, and Studio B LLC salon, which customers can visit before or after their car wash for dining, coffee, or beauty services.
Are there dining options near Tommy's Express® Car Wash?
Yes, nearby dining options include Rikko’s Chicken, Sabor a Barrio Restaurant Pollería, Two Brothers Express burger restaurant, and Shakin Crab seafood restaurant.
What other services are nearby for customers visiting Tommy's Express® Car Wash?
Customers can find services such as Momentum Chiropractic and Rehab, Novaline Dental, and Metro by T-Mobile nearby for health and mobile phone needs.
What is the history or mission statement of Tommy's Express® Car Wash in Manassas?
Established in 1969, Tommy's Express believes in enriching lives, adding value, and serving communities beyond just providing express car wash services.