Sheehy Nissan of Manassas

Reviews

• TM

  Tracy Manning

  5 days ago
  1.0
  Bought a used car less than a month ago. The salesman, Hudson, indicated the car was in perfect condition and had passed VA inspection. I then took it for a MD inspection, and there were serious safety issues with the car. I now have to pay hundreds of dollars to get it fixed so that I can pass inspection! I call the manager, Christina to express my concern and asked if I can bring it in so that they can fix the issue since I had just bought it 3 weeks ago. She refused and kept saying the car is "As is". I have bought "as is" cars before, and if something went wrong, the dealer always worked with me to get it corrected just to ensure customer satisfaction. Sheehy knew they sold me a defective car and refused to accommodate me even though it's a safety hazard. Horrible customer service. Salesman, Hudson was very condescending with me throughout this process. Would not recommend this dealership.
• EA

  Essence Anderson

  Dec 30, 2025
  2.0
  Would not trust this dealership. If you can find a car somewhere else please do. The first guy Estevan was smart ass and not genuine to work with so I did not work with him. We tried to make a deal with them a few times. The price of their midsize pickup truck was more expensive than a full size pick up and they were not willing to come down. So we got the Chevy full size truck instead. We again tried to make a deal in the pathfinder. They came down to a decent price, however Truecar military gave us a lower price which they refused to match. We would rather work a dealership that cares more about customers and more about military families. The managers were rude and never even called to speak with us. All the managers at other dealerships we have gone to have personal spoke with us. It says a lot of the dealership.
• MB

  Mirabelle Beauty

  Dec 30, 2025
  1.0
  Unprofessional & Disrespectful Experience – Stay Away* I’m extremely disappointed with Sheehy Nissan of Manassas. I purchased a 2021 Toyota RAV4 from them and added GAP insurance through EasyCare. After my car was declared a total loss, I found out from EasyCare that the GAP insurance was *inactive* — even though the dealership sold it to me. When I tried to reach out for help, they ignored my voicemails and disconnected my calls when they recognized my number. It feels like I’m being treated unfairly — possibly even discriminated against because of my accent. Several friends of mine have also had negative experiences with this dealership. On top of that, during the car purchase process, they *pulled my credit*, *lowered my score*, and *never followed up with me* about financing options or the outcome. I was left in the dark, and now I’m dealing with the consequences on my credit report and no support on the GAP issue. This whole situation has caused me emotional stress and financial damage. I do not recommend Sheehy Nissan of Manassas to anyone. They need to be held accountable for their behavior and poor customer service. Shamiratou S.
• ZJ

  Zare Jose

  Dec 30, 2025
  5.0
  I had an excellent experience at this dealership from start to finish. I want to give a huge shoutout to Nick, who made the entire car-buying process smooth, stress-free, and actually enjoyable. He was knowledgeable, patient, and truly listened to what I was looking for instead of trying to push me into something that didn’t fit our needs. A big thank you as well to the manager AJ, who was incredibly professional and helpful. His transparency and willingness to work with me made a big difference, and I really appreciated how approachable and supportive he was throughout the process. Finally, Bob deserves major credit for making the finance portion clear and straightforward. He took the time to explain everything thoroughly, answered all my questions, and made sure I felt confident and comfortable with the final details. Overall, this team worked seamlessly together and provided outstanding customer service. If you’re looking for a dealership that treats you with respect and genuinely cares about your experience, I highly recommend this one.
• JM

  John Paul Montervino

  Dec 29, 2025
  5.0
  Jonathan Salvador was an absolute joy to work with. I have never purchased a car online before. I was nervous. This guy made it all so easy. It was a used Cadillac, as I said, I worked the entire deal online. Looking at the car and additional videos and conversations I had with Jonathan TOTALLY had my mind at ease. Once we got to the financing aspect of it I was introduced to Jenny. Again, just another sincere professional who made you feel good about your investment. I never once felt pushed or "SOLD" to do anything. The financing was all handled by her, and when the paperwork came, it was just as she said it would. I live 2 hours away, and Jonathan delivered the car with a smile and in as good condition as they showed and he said it would. I totally would do it again.

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