Sheehy Nissan of Manassas

Reviews

• PG

  Patricia Gross

  2 days ago
  5.0
  Nissan service advisors were pleasant and helpful when arrived for my annual safety inspection. The video they provided during the inspection showed me the the needed maintenance areas. Also the recommendations they provided informed me of services I should consider in the near future.
• BK

  Balaji Krishnamachary

  Mar 12, 2026
  1.0
  My wife and I purchased a new Nissan Rogue 2026 from Sheehy Nissan of Manassas in the first week of February. The car worked perfectly during the first few weeks, but in the fourth week we started experiencing a problem with Apple CarPlay. The phone connects and the display appears on the screen, but there is no sound for Google Maps, calls, or any other audio. The display also shows “AirPlay not connected.” We tried several troubleshooting steps ourselves, including updating the iPhone software and resetting the car audio system, but the problem continued. We scheduled a service appointment through the Nissan app for Saturday afternoon, March 8, 2026, specifically for a sound system issue. However, when we arrived, Mr. Sherman told us that the technician who handles this type of problem only works Monday through Friday. If that is the case, it is very frustrating that the Nissan scheduling system allows customers to book these appointments on Saturdays. We drove about 17 miles to the dealership and spent nearly three hours there. Mr. Sherman suggested resetting the factory settings in the vehicle, but that did not solve the problem. Mr. David (Sales Manager) also checked the system. Interestingly, Apple CarPlay connected and works with my iPhone 13 and even with Mr. David’s phone, but it did not work properly with my wife’s iPhone 13. The concerning part is that my wife’s phone has absolutely no issues. It works perfectly with other devices and systems. Recently, we even ended up getting a new iPhone, and the situation still left us without a clear answer. During the visit, Mr. Sherman suggested that my wife’s phone might be the problem, but there was no proper diagnosis or technical explanation provided. What was most disappointing was the lack of coordination and communication between the staff. We were repeatedly asked what had already been checked and what the previous person had told us. It felt like there was no clear strategy to identify or fix the issue. After spending several hours at the dealership, we left without any resolution. The take-home message for potential buyers is this: if you are planning to buy a Nissan Rogue 2026 and you do not already have a newer phone, you may want to be prepared to upgrade your phone as well, or set aside additional money for that. That is the impression we were left with after our visit. Buying a car is not a small purchase. For most people, including us, it comes from years of hard work and savings along with a loan. When customers invest that much into a vehicle, they expect proper support and professional service when problems arise. Unfortunately, our experience with the service department was extremely disappointing. The car itself is good, but the service experience and the way this issue was handled left us frustrated. I sincerely hope the dealership improves its appointment system, communication, and technical support so other customers do not have to go through the same situation.
• BM

  Breanna Miller

  Mar 5, 2026
  5.0
  My experience was amazing!! I worked with Johnathon! He helped me and my mother purchase our brand new vehicles and we couldn’t be happier! Johnathon goes above and beyond for his customers and I truly appreciate that about him! Shout out to Bob in finance as well, had a laughing good time speaking with him while he got me situated as well lol andddd a big huge thank you to Aj the sale manager!!! THANK YOU SHEEHY NISSAN OF MANASSAS!!!
• JJ

  James Tweedie Jr

  Mar 4, 2026
  5.0
  Sayed Jowhary was phenomenal, very personable, professional, and accommodating!!! Highly recommended not only the dealership as a whole as everyone was super nice and not pushy but definitely Sayed as the salesman. We knew what car we came looking for and Sayed made it all happen fast with being able to look and test drive the vehicle but also with paperwork and everything. With all car sales there will always be negotiations but even with that everything was professional and in good spirits! Will absolutely be back in the future for our next vehicle for our family!
• SM

  shakia mosley

  Mar 1, 2026
  5.0
  Excellent buying experience for my 2026 Nissan Rogue I had an amazing experience at Nissan working with David, Ash, and Bob. From start to finish, they were professional, patient, and incredibly helpful. They took the time to clearly explain all the financial details and walked both me and my parents through every option available. What I appreciated most was that they gave us all the numbers upfront and let us make the decision ourselves. There was absolutely no pressure to pick a specific car or financing option, which made the entire process feel comfortable and transparent. I was originally planning to finance my car a different way, but they were able to secure me an even lower interest rate through Nissan. That really showed they had my best interest in mind. These three gentlemen worked extremely well together and made the entire experience smooth and stress-free. I’m very grateful for their help and would highly recommend working with them!

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