Jiffy Lube Multicare

4.0
448 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in MANASSAS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Multicare
7320 Sudley Rd, Manassas, VA
20109, United States

Hours

Reviews

4.0
448 reviews
5 stars
280
4 stars
52
3 stars
17
2 stars
19
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality; some customers praised thoroughness while others reported poor execution and mistakes.

Staff Performance

Staff friendliness and professionalism received positive feedback, but some employees were noted for poor customer service and lack of knowledge.

Efficiency

Many customers appreciated the quick service, with several reports of being in and out in under 20 minutes.

Communication

Communication issues were highlighted, with some customers feeling uninformed about services and pricing.

Pricing Concerns

Several reviews mentioned high prices for services, leading to dissatisfaction among customers.
  • JB
    James Bridgman
    2 days ago
    5.0
    Wow! These guys rocked it. I had planned to be there a while, but they got me in right away. It was like watching a pit stop at the Indianapolis 500. It was literally 5 minutes and done. I've never seen that before. It was pretty amazing. Thank you.
  • CW
    Carolynn Warner
    4 days ago
    5.0
    My first visit was underwhelming so I was hesitant to stop this time. But the need was great so I did. And I’m glad. The folks were much more personable and the service fast, efficient, and quality.
  • GD
    Germancito Delicioso
    Nov 9, 2025
    5.0
    They made all the service really fast, oil change, check on tire air pressure, wipers liquid, etc. really nice service.
  • LW
    louisa woodville
    Oct 29, 2025
    5.0
    Love love love Jiffy Lube
  • GM
    GG Mora
    Oct 17, 2025
    1.0
    (If I could give zero stars, I would — but Ronnie gets one star because he’s a star!) I went to Jiffy Lube on Sunday hoping for a quick oil check — nothing fancy, just a simple top-off to hold me over until my next oil change. Angel was the one who “helped” me (and I use that term loosely). Let’s just say… Angel was no angel. He confidently told me everything looked fine, but something about his vibe screamed “I didn’t actually know/check.” Maybe it was lack of training, maybe it was “I think she won’t notice/knows anything” energy — either way, it was a bad mix. Fast-forward a couple days later: my truck started sounding like a dying lawnmower in a thunderstorm. I knew something wasn’t right, so I went back. And surprise, surprise — my oil was bone dry. Zero. Nada. Nothing. If I hadn’t trusted my gut (and my ears), I probably would’ve ended up with a blown engine. Enter Ronnie — my shining star in a sea of chaos. Ronnie not only checked everything properly but topped off my oil, made sure my car was safe to drive, and treated me with actual care and honesty. He’s the reason I didn’t leave this place in a tow truck. I did speak to the assistant manager, Brandon, who apologized for the situation — but that was it. No solution, no offer to make it right, just a sorry. If someone working on cars can’t perform the most basic car care task — checking oil — that’s not just poor service, that’s a safety risk. Angel should probably stick to ringing people up at the counter, not diagnosing engines. Moral of the story: trust your instincts, double-check your oil, and if you end up here — ask for Ronnie. He’s the only reason this review isn’t titled “How Jiffy Lube Almost Ended My Engine.”

Frequently Asked Questions About Jiffy Lube Multicare

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service