Enterprise Rent-A-Car

3.8
154 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Manassas, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bull Run location today.

Location

Enterprise Rent-A-Car
7823 Sudley Rd, Manassas, VA
20109, United States

Hours

Reviews

3.8
154 reviews
5 stars
94
4 stars
13
3 stars
10
2 stars
2
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising staff for being friendly and helpful, while others reported rude and unresponsive behavior.

Vehicle Condition

Several customers noted issues with vehicle cleanliness and maintenance, including receiving dirty cars and problems with vehicle functionality.

Rental Process

The rental process was generally described as smooth and efficient, though some customers experienced miscommunication regarding vehicle availability and rental terms.

Management Issues

There were complaints about management's handling of customer concerns, with reports of unprofessional behavior and lack of accountability.

Positive Experiences

Despite negative feedback, many customers expressed satisfaction with their overall rental experience and indicated they would return.
  • CC
    Conehead Coco
    Jan 1, 2026
    1.0
    Really license plate has EXPIRED September 2025 who are responsible check the license plates…if ticket paper also not my problem that your problem job responsible check for license of expired
  • SH
    Syed Hussain
    Nov 8, 2025
    5.0
    I can't speak highly enough of Enterprise Rent-A-Car ( 7823 Sudley Road, Manassas, VA 20109) and Ilyes Regaya, Manager. The entire experience, from the moment I walked in, was fantastic. Mr. Regaya was friendly and efficient, and he was not only knowledgeable but also took the time to address all my questions and concerns. I left the Enterprise Rent-A-Car feeling confident in the attention I received. If you're looking for a rental car with a compassionate personalized service, look no further than Enterprise, 7823 Sudley Road, Manassas, VA 20109
  • GA
    Ghassan Al-Omari
    Oct 16, 2025
    5.0
    Amazing Service from Shawn Murphy! Shawn Murphy at Enterprise was incredible. He was handling multiple customers, phone calls, and vehicles at once yet stayed calm, friendly, and completely professional. It was impressive to see how efficiently he managed everything while still giving each person great service. Enterprise is lucky to have someone like Shawn.
  • DC
    Donna Corum
    Oct 14, 2025
    1.0
    The horn didn’t work, had to leave folks behind requested 5 passengers vehicle Didn’t get it and was told that a CNI Dog wasn’t allowed in the car.
  • CH
    Cathy Harrop
    Oct 8, 2025
    5.0
    I returned my rental car before the office opened and an employee was already there and helped me return the car before the official office hours. I am grateful for that above and beyond service.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Manassas, VA?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and more to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car at the Bull Run location?

Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 12:00 PM to 3:00 PM, and closed on Sundays.