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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.9
(158 reviews)

Business Details

7823 Sudley Rd, Manassas, VA
20109, United States
(703) 331-5616

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Manassas, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bull Run location today.

Location

Enterprise Rent-A-Car
7823 Sudley Rd, Manassas, VA
20109, United States

Hours

Reviews

3.9
158 reviews
5 stars
98
4 stars
13
3 stars
10
2 stars
2
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, particularly highlighting individuals like Ilyes and Shane for their exceptional service.

Mixed Experiences

While some customers had positive experiences, others reported issues with rude staff, miscommunication, and unhelpful service, leading to a divided perception of the overall service quality.

Vehicle Condition

Several reviews mentioned concerns about the cleanliness and condition of the rental cars, with some customers receiving vehicles that were not adequately cleaned.

Reservation Issues

Customers frequently encountered problems with vehicle availability and reservation accuracy, leading to frustration and disappointment.

Positive Recommendations

Despite some negative feedback, many customers expressed a willingness to return and recommend the location due to the overall positive experiences with certain staff members.
  • SS
    S Simmons
    Feb 19, 2026
    5.0
    Enterprise had me covered! The communication was smooth and the rental instructions were clear throughout the entire process.
  • SR
    Sean Redmiles
    Feb 17, 2026
    5.0
    These guys are so professional and courteous, I had two accidents requiring rentals in a two months period and they got me in and out smoothly and efficiently, the cars were clean the process felt easy and efficient. Then when I lost my phone and came to see if I left it there the associate went out of his way to check and make sure it wasn’t there despite it being a busy day for them. Really appreciate the service!
  • MM
    MaryBeth
    Feb 6, 2026
    5.0
    Needed a rental from an accident. Great customer service and wonderful staff. Would use for personal use.
  • MB
    Mo Bakheit
    Jan 16, 2026
    5.0
    My new go to location; like the Warrenton branch, superb management and employees. Ilyes, Shane and Tatiana - truly professional and striving to make the Customer experience seamless and pain free. Thank you guys 🤩🤩🤩🤩🤩 Another new Review: the amazing Shane, upgraded me to the very best car that I have ever driven: The Hyundai SONATA👍👌🤩😳 Who needs a Benz or Beemer with that superb vehicle, thank you Shane and thank you Enterprise🙏🏼
  • CC
    Conehead Coco
    Jan 1, 2026
    1.0
    Really license plate has EXPIRED September 2025 who are responsible check the license plates…if ticket paper also not my problem that your problem job responsible check for license of expired

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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