Enterprise Rent-A-Car

4.2
484 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Manassas, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Manassas location today.

Location

Enterprise Rent-A-Car
9018 Centreville Rd, Manassas, VA
20110, United States

Hours

Reviews

4.2
484 reviews
5 stars
342
4 stars
48
3 stars
14
2 stars
16
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service and professionalism.

Rental Process

The rental process was frequently described as quick and efficient, with many customers appreciating the ease of pickup and drop-off.

Communication Issues

Several reviews mentioned poor communication regarding reservations and billing, leading to frustration and dissatisfaction.

Vehicle Condition

While many customers received clean and well-maintained vehicles, some reported issues with dirty cars or mechanical problems.

Billing Concerns

There were multiple complaints about overcharging and billing errors, indicating a need for better management of customer accounts.
  • DV
    Dixon Veliz
    3 days ago
    1.0
    Please be aware. In October, my insurance provided me with a rental from this Enterprise location. Everything was fine until I returned the vehicle. When I went to drop off the car, a young female employee took the keys and went to inspect the vehicle. Oddly, she went straight to the passenger side and immediately checked behind the rear passenger side door. She claimed there was a “larger than usual gap” between the fenders. After further inspection, she pointed out a small hit and said it needed to be reported. What I found suspicious is that she didn’t even bother checking the other side of the vehicle. I explained that I was completely unaware of any damage, had no accidents, and barely drove the car. Something like that is not something you just miss, I would have felt it or at least noticed damage or scratches to the tire or surrounding area. She then handed the situation off to another employee name Oscar, who was somewhat rude and dismissive while I tried to explain what happened. I asked if they had photos of the vehicle from before I picked it up. He told me they do not take photos of their cars and only do a “quick visual inspection.” which blow my mind. Unfortunately, when I picked up the car it was raining and failed to take photos myself. Now I just received a $396 repair bill for damages I did not cause. If you rent from here, I suggest you take detailed photos and videos of the entire vehicle before you leave the lot, or you may end up paying for damage that was already there.
  • RR
    Rigoberto rrc Rrc
    6 days ago
    4.0
    Muy buena experiencia
  • SH
    SD Hillmon
    6 days ago
    5.0
    Daughter really liked the Ford bronco, really cute & handles well
  • JM
    John Mills
    Dec 29, 2025
    5.0
    Great service, clean vehicle, and easy In and out. I will rent from here again.
  • CS
    CPLandyCAPP NA Server
    Dec 18, 2025
    5.0
    McKenzie was awesome! Went above and beyond the minimum required. Thank you.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Manassas, VA?

Enterprise Rent-A-Car is located at 9018 Centreville Rd, Manassas, VA 20110.

What are the business hours for Enterprise Rent-A-Car in Manassas?

Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 12:00 PM.