Enterprise Rent-A-Car

4.2
471 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

9018 Centreville Rd, Manassas, VA
20110, United States
(703) 330-9696
https://www.enterprise.com/en/car-rental/locations/us/va/manassas-euclid-ave-1622.html
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About

Car Rental AgencyVan Rental
Need a rental car in Manassas, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Manassas location today.

Location

Enterprise Rent-A-Car
9018 Centreville Rd, Manassas, VA
20110, United States

Hours

Reviews

4.2
471 reviews
5 stars
332
4 stars
47
3 stars
14
2 stars
16
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service and professionalism.

Reservation Issues

Several reviews mentioned problems with reservations, including overcharging and unavailability of reserved vehicles.

Cleanliness and Vehicle Condition

While many customers appreciated the cleanliness of the vehicles, some reported receiving dirty cars or vehicles with maintenance issues.

Efficiency

Customers frequently noted quick and efficient service during the rental process, with minimal wait times.

Communication Problems

There were complaints about poor communication from staff regarding reservations and service updates.
  • JC
    j c
    Nov 4, 2025
    5.0
    Friendly staff. Highly recommend.
  • AS
    Adiba Sultani
    Oct 10, 2025
    5.0
    Excellent
  • JP
    Jay P
    Sep 9, 2025
    5.0
    They make renting cars very easy. Always a smooth process. Staff is awesome all the way around. Enterprise is definitely my go to car rental place. Thank you!
  • AA
    ali amar
    Sep 7, 2025
    1.0
    I picked up a car on 9/2 at 7:45 am and returned it at 7:07 pm on 9/3. To me this was a 2-day rental, but Enterprise charged me for 3 days. I called Manassas office to ask for an adjustment. I Talked to Oscar who at first was cordial but turned hostile and rude when I corrected my statement. ( I said Wed the 4th instead of Wed the 3rd). I apologized for the mistake but insisted that I only had the car for less than 2 days and that I had proof. Oscar refused to fix their mistake and demanded that I bring proof and come in to the branch and speak to the manager! My cup runneth over, ENTERPRISE! I was overcharged repeatedly this past tear. Last month, I had my credit card company dispute several charges and they were all refunded. This pattern of overcharging the customers is unsettling! Ali Update: The manager called to apologize and promised to fix the problem. I thanked him and waited for him to call. Isadly the manager never called me despite my attempt to contact him. It's been exactly a month and Enterprise did absolutely nothing to fix a serious billing problem. This silence and this doubling down tell me that overchargong the customer seems to be a pattern of fleecing the custome
  • DE
    David Eastwood
    Sep 6, 2025
    5.0
    Excellent service, great availability.
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Manassas, VA?

Enterprise Rent-A-Car is located at 9018 Centreville Rd, Manassas, VA 20110.

What are the business hours for Enterprise Rent-A-Car in Manassas?

Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 12:00 PM.