Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Sudley Rd in Manassas, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Manassas, VA or call us at (703) 530-1491.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Scott, Elena B, and Kyle going above and beyond.
Staff Performance
Several reviews highlighted individual employees for their exceptional service, particularly in assisting with car issues and providing thorough explanations.
Inventory Issues
Multiple customers reported problems with inventory management, including items not being in stock despite online orders and incorrect parts being provided.
Long Wait Times
Several reviews mentioned long wait times both in-store and for phone assistance, indicating a need for better staffing or management during busy hours.
Mixed Experiences
While many customers had positive experiences, some reported unprofessional behavior from certain staff members, leading to dissatisfaction.
PV
Positive Vibes
Dec 24, 2025
5.0
A big shout out a super huge thank you for the huge help that Kate Kells and Ivan provided midnight Christmas Eve they went out of their way above and beyond the normal call of duty to help with the vehicle issue. Merry Christmas to this wonderful staff🎄🌲🎅
NA
Nora A.
Dec 23, 2025
5.0
I had an excellent experience with Scott! I was having car troubles and I wasn’t sure where to start but I’m glad I went to this Autozone. With the help of Scott he made the process super easy and taught me so much! Thank you!
GR
Genesis Rabadan
Dec 23, 2025
5.0
Went in today for a new battery and Scott did such an awesome job with helping me and my friend, he was so helpful and walked us through everything and also had us laughing the whole time, such an amazing guy had a great experience !
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A Syed
Dec 23, 2025
5.0
There is a Gem named Deseree/Geseree. Sorry for misspelling the name, as there was disturbance on the call. Unfortunately they didn’t had what I wanted but the way she handled the call and tried to go above and beyond to be helpful, she just won a loyal customer. Anything for my car that I need in future, this is the store I’d chose. Thank you for being so helpful. I’d suggest you stock up on the portable hand controls, it might come handy to a lot of people. Thanks again!!
NY
nana yaw
Nov 22, 2025
5.0
This is a great location with very friendly staff. I went there to get a new battery but was amazed by the kind of customer service given me by Scott and Kate. God bless you Scott and Kate. it's a 10/10 from me