Advance Auto Parts

3.8
371 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 8305 Sudley Rd in Manassas offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
8305 Sudley Rd, Manassas, VA
20109, United States

Hours

Reviews

3.8
371 reviews
5 stars
196
4 stars
66
3 stars
28
2 stars
17
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Wuil, Stacy, and Oscar for their exceptional service.

Staffing Issues

Several reviews mentioned long wait times and inadequate staffing, with customers expressing frustration over slow service and lack of available cashiers.

Product Availability

Customers reported issues with inventory management, including items being out of stock or not available for pickup despite being listed online.

Pricing Concerns

Some customers found prices to be higher than competitors, leading to dissatisfaction with perceived value.

Mixed Experiences

While many had positive interactions, there were notable complaints about unprofessional behavior from certain staff members and poor handling of returns.
  • MK
    Melissa Kerrington
    1 day ago
    5.0
    Great customer service! Came in saturday to purchase some brake pads and rotors and I'd like to say thank you to Stacy for your help! I had no idea about the brake pad quality and she gave me different options to choose from. Got the good ones this time. She offered me ceramic instead of metallic pads which are ones I got last time and were noisy. She is great and patient 👍
  • ZZ
    zhouMin zou
    Dec 27, 2025
    1.0
    Worker are not doing the job total at all, i don't know what are they thinking, there are three worker help one customer, you got kidding me, there should be one worker for one customer, they need fired two worker if they can't do the job right
  • AR
    Anner Reyes
    Nov 7, 2025
    5.0
    Friendly staff
  • MI
    Mekenzy Irish
    Oct 26, 2025
    5.0
    I had to have my center break light replaced and I had no idea what I was doing. Wuil helped me and he was absolutely amazing! He was swamped with customers and still had the best customer service. He seriously has the best personality for customer service, a smile never left his face, and I learned how to change my break light! I was having a long day, getting a little hangry and his high spirits and help put me in a better mood. Thank you Wuil (I hope so spelled your name right!)
  • GP
    Gary Pelham
    Oct 16, 2025
    1.0
    I want to say the store manager is unprofessional, Ivan to be specific young lady was helping me out with some battery cable and he came up with her and he explained the difference on the battery cable the sales lady was going to sell me that was only sold as whole roll. Then the young lady called him to help her and proceeded to walk away and she had called his name 2 times from close distance of 6ft and chose to ignore the young lady still. Seems like he does that a lot and its unprofessional as a manager to do that to your team members. To the young lady that was helping me (Stacy) i do apologize if thats how your store manager acts.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*