Zips Car Wash

Reviews

• SS

  Sebastian Select

  6 days ago
  5.0
  Love this place
• AM

  Amber McAnelly

  Feb 20, 2026
  3.0
  I was told at the Forest location that I could request for vacuums to be turned on in times of rain. That they wouldn’t stay on but I could request for them to be turned on. I was told this by the hiring manager for the managers at the Forest location as I was in the process of cancelling my membership. When I arrived at this location today I was told emphatically that the vacuums would not be turned on. So I drove to the Forest location and was given the same information. This is NOT a reflection on the employees. The employee at the Forest location was extremely helpful and we worked out a solution to get my back seat to an acceptable standard for ride share. I am trying to understand the conflicting information I was given. This is a reflection on leadership. There seems to be differing answers every time I visit a Zip’s location. I can understand “rain protocol” but what I can’t understand is being told one thing and then delivered the exact opposite. Wish Zip’s would get it together. Both for the employees sake (they are doing their best and generally amazing people) as well as my own. They deserve consistency and the customers deserve consistency. Not the best experience and a 15 minute wash and clean turned into an hour long ordeal. Is this how you do business?
• DT

  Dustin Haase (that_haase)

  Jan 19, 2026
  2.0
  Car wash is ok. Definitely not great. Car is never fully clean. EVERYTIME I go the vacuums are either not working or completely clogged so you can't use them. Only 3 or 4 working vacuums out of 20ish, so you're not getting your money's worth since you can't vacuum or you're waiting around forever for one of the few working ones to clear up. Attendants pressure you to upgrade wash. "You better not be getting the basic".
• EJ

  Erin Johnson

  Jan 9, 2026
  1.0
  Horrible customer service. Every time I come here there are coworkers standing in the corner smoking marijuana and don’t seem to care there are customers on the lot that smell it. There has also been times where one coworker was outside screaming on the phone cussing someone out. Extremely unprofessional.
• CH

  Chris Hargis

  Dec 13, 2025
  1.0
  Poor quality wash job. Attendant at the beginning made little to no effort with the pressure washer on the drivers side only. No attention to the passenger side at all. After going through the $18 wash, the passenger side clearly needed more attention. The girls working inside said no rewash corporate policy and sorry nothing they could do and handed me a card to a phone number in the Midwest somewhere. Vacuum had little to no suction, no towels to wipe down. Bugs still all over the front bumper and headlights. Last time I waste money at Zips.

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