Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.4
513 reviews
5 stars
372
4 stars
59
3 stars
23
2 stars
16
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor quality of car washes, with many stating their cars remained dirty after service and vacuums often malfunctioned.
Staff Performance
Several reviews highlighted exceptional service from staff members, particularly McKenzie and Chmura, who were noted for their friendliness and helpfulness.
Customer Experience
While some customers had positive experiences, many expressed frustration with management policies, particularly regarding membership cancellations and service guarantees.
Equipment Issues
Numerous complaints were made about broken or ineffective equipment, including vacuums and payment systems, which negatively impacted the overall service experience.
- EJErin Johnson3 days ago1.0Horrible customer service. Every time I come here there are coworkers standing in the corner smoking marijuana and don’t seem to care there are customers on the lot that smell it. There has also been times where one coworker was outside screaming on the phone cussing someone out. Extremely unprofessional.
- CNCasey NonemakerDec 17, 20251.0Doesn’t even open on time. Doesn’t clean car fully and messes up mirrors every time. DO NOT RECOMMEND
- CHChris HargisDec 13, 20251.0Poor quality wash job. Attendant at the beginning made little to no effort with the pressure washer on the drivers side only. No attention to the passenger side at all. After going through the $18 wash, the passenger side clearly needed more attention. The girls working inside said no rewash corporate policy and sorry nothing they could do and handed me a card to a phone number in the Midwest somewhere. Vacuum had little to no suction, no towels to wipe down. Bugs still all over the front bumper and headlights. Last time I waste money at Zips.
- AMAmanda MillerNov 17, 20255.0I want to give recognition to the young lady Ms.Mckenzie! Even though she was working completely by herself, she kept everything running so smoothly and with such a positive attitude. She was literally running back and forth helping everyone, and she still managed to greet every customer with a smile. Her energy, hard work, and friendliness really stood out and made the whole experience so much better. Even with someone yelling at her during my visit she still managed to keep a positive attitude and handled the situation perfectly. McKenzie truly went above and beyond, and she absolutely deserves recognition. Amazing job, I will be back!!
- GSGeorge ScottNov 5, 20251.0I spent $24. Front to rear the top was not clean. McKenzie said no rewashes, here's a card. Called and DENIED refund. "No guarantee wash will clean your car" AVOID. They take your money with zero service. Too bad, so sad for you.
Frequently Asked Questions About Zips Car Wash
What services does Zips Car Wash offer?
Zips Car Wash offers express car wash services with always-free self-service vacuums and detailing amenities.
What are the operating hours for Zips Car Wash?
Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with specific holiday hours such as closing early at 5:00 PM on December 24 and 31, and being closed on November 27 and December 25.
Where is Zips Car Wash located?
Zips Car Wash is located at 3210 Old Forest Rd, Lynchburg, VA 24501, USA.
Does Zips Car Wash accept cash payments?
No, Zips Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
What is the ZIPS UNLIMITED™ membership program?
The ZIPS UNLIMITED™ membership program offers daily wash privileges at all ZIPS Car Wash locations, providing a convenient way to protect your vehicle investment.
Are self-service vacuums included with every car wash at Zips?
Yes, every car wash at ZIPS includes free self-service vacuums for your convenience.
What nearby car wash options are available near Zips Car Wash on Old Forest Rd?
Nearby car washes include Lightning McClean Carwash and Waterworks Car Wash, offering additional auto detailing and repair services you might consider.
What automotive repair and service centers are close to Zips Car Wash?
Nearby automotive services near Zips include Jiffy Lube - 3209 Old Forest Rd Lynchburg, AAMCO Transmissions and Total Car Care, Skrrt Tires and Auto Services, Old Forest Transmissions and Auto Repair, and Monro Muffler Brake & Service.
Are there any convenient gas stations near Zips Car Wash?
Yes, BP, Exxon, and bp America gas stations are located nearby for your refueling needs before or after your car wash.
How can nearby real estate agents and services benefit Zips Car Wash customers?
Several real estate agents and services, such as Kensie Walker Johnson and Doris Brammer Realtor, are close by which might be useful if customers are looking to buy or sell homes in the Lynchburg area while maintaining vehicle care at Zips.