Zips Car Wash

4.5
1461 reviews
Get DirectionsCallWebsite

Business Details

3805 Wards Rd, Lynchburg, VA
24502, United States
(434) 204-8434
https://www.zipscarwash.com/

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
3805 Wards Rd, Lynchburg, VA
24502, United States

Hours

Reviews

4.5
1,461 reviews
5 stars
1,130
4 stars
149
3 stars
51
2 stars
34
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Anthony and Makayla for their outstanding service.

Wash Quality

Several reviews indicated dissatisfaction with the wash quality, mentioning missed spots and inadequate cleaning despite paying for premium services.

Equipment Issues

Numerous customers reported problems with vacuums and other equipment being broken or malfunctioning, leading to a frustrating experience.

Membership Concerns

There were complaints about the membership process, including unauthorized sign-ups and difficulties in canceling memberships.

Cleanliness of Facility

Some reviews noted that the overall cleanliness of the facility, including the parking lot and wash area, was lacking.
  • AA
    av
    4 days ago
    1.0
    The cons: This was my first visit to Zips, I got the $24 pro wash, and my car still came out really dirty. I've only been to an automatic car wash two other times (ModWash and Sheetz) and they were both much better with getting my car clean at a cheaper price (Sheetz was half the cost of Zips). The car overall was not cleaned well but some of the most uncleaned parts were the windshield, front end especially around the grill and headlights, lower side panels, wheels, the rear end, and the top part of the trunk which is flat. The parts that were best cleaned (but still dirty) were the hood, roof, windows, and upper side panels. I'm attaching a few photos for reference. Going in my car was of course dirty which is why I took it to get it washed, but it was not overly dirty or filthy. I was considering getting a subscription to Zips, but not now. I did submit a ticket so I'll see how they respond and then I will update my review. The pros: The two attendants before going through were nice and helpful, the place looked well taken care of and clean, and the vacuums were excellent. I'm still giving only 1 star because the entire point of me going to Zips is to get my car washed and clean, but that did not happen. My mom loved her wash but has a very large SUV. I have a small sedan so maybe the wash isn't designed for smaller vehicles.
  • MP
    Matt Penman
    Dec 18, 2025
    1.0
    Zips will zip you through but won’t get a car entirely clean. The guy who preps with a pre-soak covered half the car and couldn’t have cared less. I got the premium wash ($30!!!) on 12/16/2025. Won’t be back. Will also ask my wife to cancel her subscription for her car. I shouldn’t have to do the windows better at home for what I paid. The picture shows the worst, hard to see it here but it wasn’t clean at all. And I didn’t leave early, didn’t rush… just sloppy work for a regular sized Yukon. I should have kept the receipt, asked for a refund or ask to go through enough times to get it clean. After reading other reviews, positive ones are fake or old and as for the negative ones, the company doesn’t care - just stock responses but someone who probably doesn’t even know where the facility is located.
  • MT
    Mia Tudor
    Nov 20, 2025
    5.0
    Very kind owner, when I approached him he informed me how to use the vacuum which included free cleaner and wipes. As well as explaining the unlimited plan pricing which is the best deal by far. Great service definitely come!!!
  • AC
    Antonio Christian
    Nov 20, 2025
    1.0
    Vacuums didn't work, I had to run my car three times through the wash because soap was still on it. The crew didn't wipe my car down before the wash. So it was a bad experience.
  • MM
    Matthew McIntyre
    Nov 17, 2025
    1.0
    I pulled up to the payment terminal and had gone through the whole process and put my card in the machine to pay for the wash when an employee walked up, cancelled the transaction without saying a word and then proceeded to go through the whole process of selling the wash on her iPad, all while acting as if she couldn't be more annoyed. 0/10 customer service
Read more reviews on Google

Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash offer?

Zips Car Wash offers quick express car wash services with free self-service vacuums and detailing amenities included with every wash.

What are the operating hours of Zips Car Wash?

Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with special holiday hours such as closing early at 5:00 PM on December 24 and 31, and closed on November 27 and December 25.