NTB-National Tire & Battery

4.2
764 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Lynchburg today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • RestroomAvailable

Location

NTB-National Tire & Battery
2404 Wards Rd, Lynchburg, VA
24502, United States

Hours

Reviews

4.2
739 reviews
5 stars
531
4 stars
54
3 stars
22
2 stars
20
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service, highlighting staff members like Larry and Terry for their helpfulness.

Honesty

Several reviews noted the shop's honesty, with technicians advising customers against unnecessary services or repairs.

Timeliness

Customers frequently mentioned quick service and efficient turnaround times, often being in and out in under an hour.

Mixed Experiences

While many had positive experiences, some customers reported issues with inspections and perceived dishonesty, particularly regarding tire services.

Management Improvement

Feedback indicated a noticeable improvement in service quality since new management took over, with many customers expressing satisfaction.
  • BP
    Bigbs place
    2 days ago
    5.0
    I called a lot of places to get tire prices aand NTB was the cheapest.. for my first time being here they are fantastic and very respectful, and they Compare prices.. the lady at the desk is amazing and so kind and Josh in the Bay Area is great.. they even got me in before my appointment I am very pleased with them and there over all service I definitely will be using them again from now on
  • JJ
    Janice
    3 days ago
    2.0
    Even though they done a decent job with rotating & balancing the tires & the staff was nice, it took twice to get things done. The first time, I specifically said to not rotate the tires because they had already been rotated. I just needed them balanced & aligned. I paid no mind that they ended up rotating them until someone noticed, so that is one reason I went back. They did rotate them back with no issues & were nice about it, but I am very weary of them now. Maybe it was a coincidence, but after I left the first time, it started making a crazy sound & it was acting bad. It had never done it before. I had heard a popping sound, but I know what that is. It is being fixed this weekend. This was something different. That is another reason I went back. I told him on the phone what it sounded like & what it was doing, so he told me to bring it back in, which I was going to do so anyway. Now this is where it's funny. Maybe it was a coincidence that happened right after I left there the first time, within 15 minutes, but since I left the second time, it hasn't done it one time since then & I go somewhere everyday. I won't be going back to this NTB. Again...maybe a coincidence, but I feel it isn't & that is why I'm not going back & why I didn't give them a higher rating.
  • KR
    Kellymar Ramos
    4 days ago
    5.0
    I had a great experience at NTB. The employees explained everything clearly, didn’t try to upsell me, and got my tires installed quicker than expected. My car runs so much smoother now. Highly recommend this location!
  • JH
    Joshua Hall
    Nov 16, 2025
    5.0
    Had an issue where the oil cap was left off and caused smoking from the engine compartment. When I called (quite fired up I may add), the employee who handled the issue made good on the problem and retained my business to the point I bought 4 tires from him.
  • LJ
    Love Jordan
    Nov 6, 2025
    5.0
    I came in needing just a few lug nuts changed on my car, and I left seriously impressed. Not only did they charge me a super fair price, but they went above and beyond—tightening the bolts on all my tires without me even asking! That kind of attention to detail and care is rare these days. Highly recommend to anyone who wants honest work done correctly.

Frequently Asked Questions About NTB-National Tire & Battery

What types of tires and auto services does NTB-National Tire & Battery offer?

NTB-National Tire & Battery offers top-brand tires along with auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.

What are the operating hours of NTB-National Tire & Battery in Lynchburg?

The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.