Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationNational Tire & Battery
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Lynchburg today.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- RestroomAvailable
Location
Hours
Reviews
4.2
742 reviews
5 stars
533
4 stars
54
3 stars
23
2 stars
20
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their willingness to help and communicate effectively.
Trustworthiness
Several reviews noted the honesty of the service, with staff not upselling unnecessary services and providing accurate assessments of vehicle needs.
Efficiency
Customers frequently mentioned quick service and timely completion of work, often being impressed with how fast their vehicles were serviced.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality and communication, leading to dissatisfaction.
Management Improvement
There were comments indicating improvements in service and customer care since new management took over, enhancing overall customer satisfaction.
- YYYorichiDec 6, 20255.0My favorite tire shop in Lynchburg
- KCKristy Clark-DoskocilNov 24, 20255.0They took their time to find the smallest piece of metal in the tire. Great communication and employees are friendly.
- SBShelby BreedenNov 23, 20255.0I’ve had my fair share of shops taking advantage of me , but NTB will forever receive my service because they care about the customer not the dollar signs ! Very trustworthy company!
- BPBigbs placeNov 22, 20255.0I called a lot of places to get tire prices aand NTB was the cheapest.. for my first time being here they are fantastic and very respectful, and they Compare prices.. the lady at the desk is amazing and so kind and Josh in the Bay Area is great.. they even got me in before my appointment I am very pleased with them and there over all service I definitely will be using them again from now on
- JJJaniceNov 21, 20252.0Even though they done a decent job with rotating & balancing the tires & the staff was nice, it took twice to get things done. The first time, I specifically said to not rotate the tires because they had already been rotated. I just needed them balanced & aligned. I paid no mind that they ended up rotating them until someone noticed, so that is one reason I went back. They did rotate them back with no issues & were nice about it, but I am very weary of them now. Maybe it was a coincidence, but after I left the first time, it started making a crazy sound & it was acting bad. It had never done it before. I had heard a popping sound, but I know what that is. It is being fixed this weekend. This was something different. That is another reason I went back. I told him on the phone what it sounded like & what it was doing, so he told me to bring it back in, which I was going to do so anyway. Now this is where it's funny. Maybe it was a coincidence that happened right after I left there the first time, within 15 minutes, but since I left the second time, it hasn't done it one time since then & I go somewhere everyday. I won't be going back to this NTB. Again...maybe a coincidence, but I feel it isn't & that is why I'm not going back & why I didn't give them a higher rating.
Frequently Asked Questions About NTB-National Tire & Battery
What types of tires and auto services does NTB-National Tire & Battery offer?
NTB-National Tire & Battery offers top-brand tires along with auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
What are the operating hours of NTB-National Tire & Battery in Lynchburg?
The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does NTB-National Tire & Battery in Lynchburg provide wheelchair accessible facilities?
Yes, the location has a wheelchair accessible entrance and restroom to accommodate customers with disabilities.
Can I pay using debit cards at NTB-National Tire & Battery?
Yes, NTB accepts debit cards as well as checks for payment; it does not require cash only.
Is it possible to book a service appointment online for NTB-National Tire & Battery?
Yes, you can make reservations through their online booking website at https://www.mavis.com/locations/lynchburg-va/.
Where is NTB-National Tire & Battery located in Lynchburg?
It is located at 2404 Wards Rd, Lynchburg, VA 24502, USA.
What nearby dining options are available close to NTB-National Tire & Battery?
Nearby dining includes Shanghai Express, a Chinese restaurant, and Rincón Venezolano Fast food Lynchburg, a food truck offering Venezuelan fast food.
Are there any nearby automotive or tire service centers near NTB-National Tire & Battery in Lynchburg?
Yes, nearby automotive options include Harris Tire Company and another NTB National Tire and Battery location offering tire dealer and repair services.
Which nearby hotels could customers visit when coming to NTB-National Tire & Battery from out of town?
Customers may consider staying nearby at Best Western Of Lynchburg or Baymont by Wyndham Lynchburg for convenient lodging options.
What other retail stores are located near NTB-National Tire & Battery in Lynchburg?
Nearby retail stores include Pet & Aquatic Warehouse for pet supplies, Sew Simple home of AmyQuilts and Sew Simple of Lynchburg for fabric and crafts, and Lynchburg Treasure Hunt, a discount department store.