Mr. Tire Auto Service Centers

Reviews

• RB

  Richard Bushey

  3 days ago
  2.0
  Below average customer service: they take forever to acknowledge you, consistently understaffed, and they’re always annoyed with you for no reason. The actual performance of services has been fine though.
• BB

  Brad Barber

  Nov 13, 2025
  1.0
  My daughter took my 2019 Subaru Forester there to replace 3 broken studs in the tire and to check the TPMS because the light was going off and on. The tires on the vehicle are new and properly inflated. We provided a new sensor, because we thought that was the problem, but told Mr. Tire to assess the situation and give us a quote for repair. The quote was appx. 275.00. And I verbally agreed for the repair as long as they guaranteed this would fix the problem. The work was performed on 10/31 or the day before, because that's when the credit charge cleared. When my daughter first took the vehicle back, they said she had to get the vehicle to 50 mph for at least 30 minutes. I agreed with that assessment and even though she had driven it several days, I took the vehicle on a 60 mph drive to Charlottesville and the light still goes off and on. When taking the vehicle back to Mr. Tire the second time, they said because of the change of temperatures it could take up to 30 days. They never said this before. I've had the light reset several times over the years, and a sensor replaced. It has always reset after driving a short distance. Nothing online. Or nothing from the manufacturer says it takes 30 days. I called up and was in the process of asking the manager if they could make sure another sensor wasn't bad, or if there was a different problem possibly. And in I a nice non threatening way told him, I thought they were bs ing my daughter. He then said I've been doing this 30 years and hung up. By the way the temperature did get cold for 2 days, but has been consistently in the 60s and a few days last week in the 70s. I recommend staying away from this business. After asking 3 times could they just check out the problem. And the answer has been it will be OK after 30 days. No attempt to even reset or check the vehicle out.
• CF

  Caleb Frailey

  Nov 12, 2025
  5.0
  Larry and the crew were great about helping me fix leaking coolant on my daily commuter. I reached out the week prior to coordinate with he and his team as I am professional needing to keep to a tight schedule. Larry was good about helping me find a time within the next week, plan a drop off, and told me he would call between 10 and 11am the next day. Larry stuck by his word, calling me at 10:36 the next morning, explained exactly what was wrong, answered my questions about another issue I would have to address with the dealership, and quoted the cost. Larry recognized that the part needing addressed was overlooked by his team during a previous visit so he opted to not charge me. The service is fair and fairly priced. Communication was great.
• TK

  Thomas Kirby

  Nov 8, 2025
  5.0
  They patched my tire and had it back on my vehicle in under 10 minutes. The team was friendly, quick, and precise—clearly knew exactly what they were doing. Excellent service, fair, and efficient. I’ll definitely be returning and recommending them to others.
• JS

  Joe Stephens

  Nov 6, 2025
  5.0
  Had what I thought was a flat tire, in reality it was a cracked rim. Mr. Tire put the spare on, and later I returned with the repaired wheel. Mr. Tire installed that as well…they charged nothing for this service and were all very polite. It’s difficult to find good customer service anymore, glad to see it still exists.

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