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Jiffy Lube

3.9
(443 reviews)

Business Details

20423 Timberlake Rd, Lynchburg, VA
24502, United States
(434) 237-5771
https://www.jiffylube.com/locations/va/lynchburg/2974

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in LYNCHBURG. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
20423 Timberlake Rd, Lynchburg, VA
24502, United States

Hours

Reviews

3.9
443 reviews
5 stars
252
4 stars
64
3 stars
39
2 stars
13
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for services, with some experiencing delays of over an hour for simple tasks.

Customer Service

While some customers praised the friendly and helpful staff, others reported unprofessional behavior and poor communication from management.

Quality of Work

There were multiple complaints regarding the quality of service, including incorrect oil types used and unresolved vehicle issues after service.

Pricing Concerns

Many customers felt that the prices were too high for the services provided, with some expressing dissatisfaction over unexpected charges.
  • JG
    Jeff Gilley
    Jan 20, 2026
    1.0
    Very slow. Took an hour and 15 minutes for services that took other locations 30.
  • CT
    Codey Taylor
    Dec 15, 2025
    3.0
    The service itself was very quick. However, the price for a simple oil change was outrageously high compared to other auto shops.
  • SW
    S Waller
    Dec 12, 2025
    1.0
    I went to get my oil changed and asked if they could check my tire as I believe there was a nail. I was told there was no one there to patch a tire. I was told to go to the lobby. No one came and talked to me. When checking out, I asked if they were able to check to see if a nail was in it, and she shook her head no. She told me my tire pressure light should go off. It went off when I added air to my tire at Sheetz. I came with my oil light and tire pressure light, spent $80, and left with the same lights on.
  • MH
    Mark Harris
    Nov 11, 2025
    4.0
    Good communication and clear updates.
  • AC
    Amber Cramer
    Nov 6, 2025
    1.0
    I came by yesterday to get an inspection on my vehicle. Was told to go to a different location when I asked when the inspector would be at this particular location. When I asked again was told today. I asked specifically if I come by at 8AM today the inspector will be here. Was told yes. Came by at 8AM and was told by the same exact person if he's going to be here at 8 he will be here at 9AM. Don't waste my time. I asked a very direct question, you could have told me. yesterday he wasn't going to be in until 9AM.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

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Certified March 01, 2026Yext Knowledge Graph
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