Enterprise Rent-A-Car

4.1
176 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lynchburg, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Forest & Graves Mill location today.

Location

Enterprise Rent-A-Car
18337 Forest Rd, Lynchburg, VA
24502, United States

Hours

Reviews

4.1
176 reviews
5 stars
119
4 stars
16
3 stars
10
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their outstanding service.

Reservation Issues

Several reviews mentioned problems with reservations, including vehicles not being available despite confirmed bookings.

Pricing Concerns

Customers expressed dissatisfaction with high prices and unexpected fees, including increased deposits and cleaning charges.

Mixed Experiences

While some customers had excellent experiences, others reported significant frustrations, particularly with communication and roadside assistance.
  • MM
    Mark
    Dec 23, 2025
    1.0
    I dropped a car off at 10:00 am on Saturday December 20 2025 at this location. I arrived at the office the door was locked with a sign to call this number which I talked with a employee of this enterprise and was told he was out picking up a car for a customer and told to drop the keys off in the lock which I did so while waiting for my uber to pick me the gentleman arrived back at the office and ask me if drop keys in that lock box I told I did he would check in. Well looking at my bill this I was charged for 2 extra days. The car was on their lot for two days. I will be calling the office this morning to find out what is going on. This might be the last time I rent a car from ENTERPRISE. Second bad experience in a row dealing with enterprise rental cars.
  • CF
    Corinna Freyre
    Dec 22, 2025
    5.0
    Great customer service. Car was perfect for what i needed. Communication between enterprise and my insurance company was smooth, making my involvement minimal. Highly recommend.
  • JT
    John tardy
    Dec 22, 2025
    1.0
    Rude, no calls to inform vehicle wouldn’t be available.
  • TS
    Tom Schuff
    Dec 11, 2025
    1.0
    Charging a $300 fee for excessive pet hair when there was never a pet in the vehicle so if you have any pet here at all on any of your products that you put in your trunk, you will be charged a $300 pet cleaning fee
  • GS
    George Shaffer
    Dec 10, 2025
    3.0
    Price was too high.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Lynchburg, VA?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars for rental in Lynchburg, VA.

What are the operating hours of Enterprise Rent-A-Car's Forest & Graves Mill location?

The location is open Monday to Friday from 8 AM to 6 PM, Saturdays from 9 AM to 12 PM, and closed on Sundays.