Brand Certified
Enterprise Rent-A-Car
4.1(178 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
18337 Forest Rd, Lynchburg, VA
24502, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(434) 385-4880
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/va/lynchburg-forest-graves-mill-21m3.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lynchburg, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Forest & Graves Mill location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.1
178 reviews
5 stars
121
4 stars
16
3 stars
10
2 stars
7
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Samantha, Desmond, and Chuck for their outstanding service.
Communication Issues
Several reviews highlighted problems with communication, including misinformation about vehicle availability and poor responses from customer service.
Rental Experience
While many customers reported smooth and efficient rental processes, there were notable complaints about reservations not being honored and unexpected charges.
Vehicle Quality
Customers generally found the vehicles to be clean and well-maintained, although there were isolated incidents of mechanical issues.
Pricing Concerns
Some customers expressed dissatisfaction with high prices and unexpected fees, particularly regarding deposits and cleaning charges.
- BBBethJan 20, 20265.0Samantha went above and beyond for me. She turned a stressful situation into a great experience. Absolutely outstanding service. Thank you for your help! I’ve never had such a positive customer service experience. I want to ensure Samantha’s hard work and dedication doesn’t go unnoticed.
- LJLisa JenningsJan 16, 20265.0If you’re in the Lynchburg, VA area and need a rental car, go to the Forest Rd (221) location-no question! Samantha is absolutely awesome, and her teammate is just as great. They’re super friendly, incredibly helpful, and make the whole experience smooth and stress-free. Hands down the best rental experience around!
- MMMarkDec 23, 20251.0I dropped a car off at 10:00 am on Saturday December 20 2025 at this location. I arrived at the office the door was locked with a sign to call this number which I talked with a employee of this enterprise and was told he was out picking up a car for a customer and told to drop the keys off in the lock which I did so while waiting for my uber to pick me the gentleman arrived back at the office and ask me if drop keys in that lock box I told I did he would check in. Well looking at my bill this I was charged for 2 extra days. The car was on their lot for two days. I will be calling the office this morning to find out what is going on. This might be the last time I rent a car from ENTERPRISE. Second bad experience in a row dealing with enterprise rental cars.
- CFCorinna FreyreDec 22, 20255.0Great customer service. Car was perfect for what i needed. Communication between enterprise and my insurance company was smooth, making my involvement minimal. Highly recommend.
- JTJohn tardyDec 22, 20251.0Rude, no calls to inform vehicle wouldn’t be available.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Lynchburg, VA?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars for rental in Lynchburg, VA.
What are the operating hours of Enterprise Rent-A-Car's Forest & Graves Mill location?
The location is open Monday to Friday from 8 AM to 6 PM, Saturdays from 9 AM to 12 PM, and closed on Sundays.
How can I make a reservation at Enterprise Rent-A-Car in Lynchburg?
You can reserve your rental car online at Enterprise's reservation website or by calling their local phone number.
Which payment methods are accepted at Enterprise Rent-A-Car in Lynchburg?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Does Enterprise Rent-A-Car offer any special discounts or deals?
Yes, Enterprise offers great weekend rates and discounts for active military members.
What languages are spoken at Enterprise Rent-A-Car in Lynchburg?
The staff at Enterprise Rent-A-Car in Lynchburg primarily speaks English.
Is Enterprise Rent-A-Car in Lynchburg located near any storage facilities if I need to rent and store items?
Yes, nearby facilities include Out Back Storage and Storage Rentals of America, which offer self-storage options.
Are there any automotive-related services close to Enterprise Rent-A-Car in Lynchburg?
Yes, nearby automotive services include Crash Champions Collision Repair and LifeSafer Ignition Interlock, helpful for repair or specialized automotive needs.
Can I grab a bite to eat near Enterprise Rent-A-Car in Lynchburg?
Viet Cafe, a Vietnamese restaurant nearby, is a great option for dining before or after your car rental visit.
How can nearby real estate agents and agencies be helpful when renting a car from Enterprise in Lynchburg?
Nearby realtors and agencies, such as Veronica Patterson and Divine Fog Realty Company, can assist customers relocating or exploring Lynchburg, making car rental convenient for property visits and moving needs.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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