Advance Auto Parts

Reviews

• DR

  Davon Robinson

  Jan 27, 2026
  1.0
  Just recently went into this advance auto parts store to exchange my car cover for a bigger one and almost 5 minutes goes by before some guy appears from the back. I told him I wanted to do an exchange and it’s from an online order and I had my phone out ready to show him the receipt. He goes on his computer and tells me he doesn’t have an online order. So I had to tell him that I didn’t have an online order it was from an online order here is the receipt. Showed him the receipt on phone. So then he asks for my order number and processes the order. He gives me a receipt to sign that says return. I stopped him and told him that I needed to exchange not return because I still need a cover at the end of the day. He tells me that he has none in stock and the return is already done and the money will be back on my card. At this point I am furious because this is the second mess up and I am going to be without a cover and it just snowed. I asked is there anyone else I could speak to that could help me and he tells me he is the manager. Crazy right! And I told him “so you are the manager and didn’t think to tell me there is none in stock to exchange.” Smh. And his name is David. I don’t know what he came from the back from doing but he must was not in his right mind… I recently got my car wrapped and it’s usually in a garage but I am in town for the night and need it to be covered. But tonight it won’t be covered thanks to David!!!!
• JS

  Jason S

  Jan 23, 2026
  1.0
  I walked into this store and the complaining behind the counter by the 2 employees was just... well super annoying. I am the only person in the store... not once did either one of them ask if I needed assistance or anything. Never even acknowledged my presence. As I am leaving the lady hangs up the phone mocking the individual who had unfortunately called this store for any help whatsoever. My advice is to go to the other stores in the area... hopefully they will be better.
• NH

  Nathan Hills

  Jan 13, 2026
  5.0
  David helped me out on Sunday finding what I needed. Got in and out quick ahead of their closing time thanks to him. Also have recycled old batteries here.
• JM

  Joseph Langford (MisterGuruMan)

  Sep 10, 2025
  4.0
  Usually very friendly and helpful staff. Come here first for auto parts and supplies because it’s closest to my house, but very rarely need to go elsewhere for what I’m looking for
• KC

  Kristy Clark-Doskocil

  Feb 18, 2025
  4.0
  Employees were very helpful. The computer kept crashing, and the sad thing is, the same thing happened at a different location. The computers crashing while in a transaction. AaP may want to think about upgrading their entire systems because after 30 minutes, I really just wanted to leave and say forget it. However, the three Employees were polite, and you could see their frustration. It'll be a quick way that the stores lose business.

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