Advance Auto Parts

4.4
268 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 21270 Timberlake Rd in Lynchburg offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
21270 Timberlake Rd, Lynchburg, VA
24502, United States

Hours

Reviews

4.4
267 reviews
5 stars
178
4 stars
52
3 stars
15
2 stars
8
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were reported as rude or dismissive.

Product Availability

Customers generally found the store to have a good selection of parts in stock, although there were instances of specific items being unavailable.

Installation Services

Many customers appreciated the free installation services offered, particularly for windshield wipers and batteries.

Knowledgeable Staff

Several reviews highlighted the staff's knowledge and ability to assist customers with automotive issues, although there were exceptions noted.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported significant frustrations leading them to seek alternatives.
  • MB
    Mason Barringer
    Nov 16, 2025
    5.0
    Parts I needed were in stock. Staff was friendly, welcoming, and helpful. Would return.
  • DC
    Debbie Caldwell
    Nov 3, 2025
    5.0
    I had no idea what size or how to change my windshield wipers, my Dad always did it for me. The girls here not only got what I needed but also installed them for me! Thank you for quality service!
  • DR
    Doc Reed
    Sep 22, 2025
    4.0
    Had what I needed. 'Nuff Said
  • BH
    Benny Harper
    Sep 19, 2025
    2.0
    Received the wrong part2 times manager realized after I explained and made it right
  • ML
    Megan Lindsey
    Jul 12, 2025
    1.0
    Came in to get my battery tested. No one greeted me. The worker Trystan was annoyed by my presence. Didn't acknowledge me. Only thing he did was look at the girl who was working with him and nodded to her to assist me with the battery charge. I looked at him and he said "go" so I followed the girl out to my car. The charger came back as "low charge, charge and retest." However he refused to help me take out my battery so I can recharge it. I asked him if he would take my battery out if I bought a new battery, he said he would if I replaced my battery but wouldn't just to charge it. I called Autozone and asked if they would remove my battery to charge it and they said they would. So I went to Autozone. Where they tested my battery, the test said it was a bad battery immediately, I bought a battery and they installed it. I will never go back to Advanced Auto Parts and will go directly to AutoZone. I asked the girl who tested my battery if Trystan is always this rude to customers she said yes, just to customers tho. So it's a known and acceptable thing at this place. Save yourself the hassle and just go to AutoZone they are much more accommodating and friendly

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*