Business Details
About
Ford Dealer
Location
Reviews
4.4
234 reviews
5 stars
182
4 stars
17
3 stars
11
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Anthony, Emma, and JW.
Sales Experience
Numerous reviews highlighted a positive, pressure-free vehicle purchasing experience, with efficient processes and clear communication.
Service Department Issues
Several customers reported negative experiences with the service department, citing poor communication, delays, and dissatisfaction with repairs.
Overall Satisfaction
While many customers expressed high satisfaction with their purchases and service, there were notable complaints about service quality and customer treatment.
- AMAbi MacDonaldDec 22, 20255.0Very kind people, always helpful and quick as they can be
- DHDena HendersonDec 20, 20255.0Marlow Ford was an exceptional place to have my vehicle fixed and would greatly recommend them
- BMBrian MillerNov 25, 20255.0Purchased a new F150 from the Godfather of savings he was great to deal with !!!!! Highly recommend Marlow to anyone. Emma is a rock star too!!! And much better looking than Anthony
- MEMike EstepNov 24, 20255.0Bucky and the entire staff were very helpful and did a great job getting us a decent interest rate. We are very happy with our 2023 Tacoma.
- DDDannyNov 8, 20255.0Had good help with resolving the issue I had. Emma went to great lengths to clear up the paperwork. Will recommend your service to everyone.