Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lexington.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
1263 North Lee Highway, Lexington, VA
24450, United States
Hours
Reviews
3.9
182 reviews
5 stars
118
4 stars
15
3 stars
6
2 stars1
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Inspection Issues
Numerous reviews highlighted problems with vehicle inspections, including misdiagnoses and perceived dishonesty regarding necessary repairs.
Quick Service
Customers frequently noted the quick turnaround for oil changes and other services, appreciating the efficiency of the staff.
Upselling Concerns
Several reviews expressed frustration over aggressive upselling tactics and perceived unnecessary recommendations for repairs.
Mixed Experiences
While many had positive experiences, there were significant complaints about rude staff and poor service, particularly regarding inspections.
- CACody AJan 3, 20261.0Zero-Star Review If you’re considering this Valvoline, save yourself the headache. I walked in at 4:21 PM and found five employees standing around doing nothing except talking like they were killing time until the clock hit 6. I asked about a state inspection, which should’ve been simple since they had zero customers and clearly no work happening. Instead, they all stared at each other like I’d just interrupted their group chat. Finally, one guy — glasses, beard, skinny, wearing a toboggan — tells me, “We’re actually getting ready to close.” Funny, because the hours on the door say 6 PM. When I pointed that out, suddenly the excuse changed to, “Well, that part closes at 5.” Okay… but it was 4:22. They had more than enough time to do an inspection if they weren’t so focused on wrapping up early. And honestly, if the attitude is this lazy and dismissive right in front of customers, I can only imagine what kind of corners get cut when they’re actually working on people’s vehicles. If they can’t be bothered to help when the shop is empty, what happens when they’re under pressure? This place is a joke. I won’t be back.
- BLBill LovingJan 2, 20263.0They do good work but don’t depend on the estimate you get from them beforehand. It will not be the same. They will charge more that you get an estimate for. Be prepared to pay more than expected
- APAce PerryDec 27, 20255.0Friendly, fast, and thorough I've been to some other locations where the employees seemed distracted and careless, but here they were on it!!
- TMThomas MccauleyDec 26, 20255.0Always good when I get oil changes, today I had a oil change and transmission flush on my 350z, everything went great, an friendly staff, thanks guys
- CCClaudette CarterDec 8, 20255.0Got my oil changed in August. Guys are very friendly and helpful. They explained things very well. Told me what options I had. I will for sure revisit. I highly recommend these guys.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Lexington offer?
Valvoline Instant Oil Change in Lexington offers quick, stay-in-your-car oil changes in about 15 minutes, along with a wide range of preventive vehicle maintenance solutions including auto repair, car battery service, vehicle inspections, and auto air conditioning service.
What are the operating hours of Valvoline Instant Oil Change in Lexington?
The Lexington Valvoline Instant Oil Change is open Monday to Friday from 7:30 AM to 7:00 PM, Saturdays from 8:00 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM. It is closed on holidays such as November 27, 2025, and December 25, 2025.
Do I need to make an appointment for an oil change at Valvoline Instant Oil Change in Lexington?
No appointment is required. Valvoline Instant Oil Change accepts walk-ins for oil changes and other maintenance services.
What payment methods are accepted at Valvoline Instant Oil Change in Lexington?
They accept debit cards, credit cards, and mobile NFC payments for convenient transactions.
Where is Valvoline Instant Oil Change located in Lexington?
It is located at 1263 North Lee Highway, Lexington, VA, 24450, United States.
Is Valvoline Instant Oil Change a franchise?
Yes, Valvoline Instant Oil Change in Lexington is part of a franchise and a participant in the Valvoline network, ensuring trusted service.
What nearby places can I visit after my service at Valvoline Instant Oil Change?
After your visit, you might want to check out the nearby Burger King for a quick meal, Walmart Grocery Pickup for shopping, or the Crossings Car Wash for a car cleaning service.
Are there other automotive-related services close to Valvoline Instant Oil Change in Lexington?
Yes, nearby automotive service options include Lexington Express Lube for tire services and Crossings Car Wash for detailing and washing.
Can I find mobile phone stores near Valvoline Instant Oil Change?
Yes, there are multiple mobile phone stores nearby such as GoWireless Verizon Premium Retailer, T-Mobile Authorized Retailer, and Victra - Verizon Authorized Retailer, making it convenient to combine errands.
How can I learn more or contact Valvoline Instant Oil Change in Lexington?
You can visit their website at https://store.vioc.com/va/lexington/1263-north-lee-highway or call their main phone number at +1 540-463-0911 for more information.