Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lexington.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
1263 North Lee Highway, Lexington, VA
24450, United States
Hours
Reviews
3.9
176 reviews
5 stars
113
4 stars
15
3 stars
5
2 stars1
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees going above and beyond to assist.
Inspection Issues
Numerous reviews highlighted problems with vehicle inspections, including misdiagnoses and perceived dishonesty, leading to customer dissatisfaction.
Upselling Concerns
Several customers expressed frustration over aggressive upselling tactics and being pressured into unnecessary services, impacting their overall experience.
Mixed Experiences
While some customers reported quick and efficient service, others experienced long wait times and poor communication, indicating inconsistency in service quality.
Pricing Complaints
Customers noted that prices seemed high and increased over time, with some feeling that they were charged for unnecessary services.
- KMKaren Murat3 days ago5.0The staff was polite & knowledgeable.
- DSDee SnutsNov 6, 20251.0Untrustworthy
- RURobert Cole UngererOct 19, 20251.0Came in for a easy tire repair. Mechanic was starting on it, then the manager upsold to switch from plug to patch, that’s fine with me. He then comes back and says never mind we can’t do it. Mechanic was clear it’s an easy fix and they could do it but can’t override the boss. Also he was pretty arrogant in all communications to me. Additional update I went to a place up the road that patched it just fine, still rolling great today.
- DSDimick SidesOct 13, 20251.0Bad inspection, don't go here.
- FVFelicia (Vossae)Oct 8, 20255.0Everyone was very kind and efficient. I like this location a lot they were humble about answering my questions and kind when I went back more recently to top my oil off I didn't realize it would complimentary. That was a great surprise!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Lexington offer?
Valvoline Instant Oil Change in Lexington offers quick, stay-in-your-car oil changes in about 15 minutes, along with a wide range of preventive vehicle maintenance solutions including auto repair, car battery service, vehicle inspections, and auto air conditioning service.
What are the operating hours of Valvoline Instant Oil Change in Lexington?
The Lexington Valvoline Instant Oil Change is open Monday to Friday from 7:30 AM to 7:00 PM, Saturdays from 8:00 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM. It is closed on holidays such as November 27, 2025, and December 25, 2025.
Do I need to make an appointment for an oil change at Valvoline Instant Oil Change in Lexington?
No appointment is required. Valvoline Instant Oil Change accepts walk-ins for oil changes and other maintenance services.
What payment methods are accepted at Valvoline Instant Oil Change in Lexington?
They accept debit cards, credit cards, and mobile NFC payments for convenient transactions.
Where is Valvoline Instant Oil Change located in Lexington?
It is located at 1263 North Lee Highway, Lexington, VA, 24450, United States.
Is Valvoline Instant Oil Change a franchise?
Yes, Valvoline Instant Oil Change in Lexington is part of a franchise and a participant in the Valvoline network, ensuring trusted service.
What nearby places can I visit after my service at Valvoline Instant Oil Change?
After your visit, you might want to check out the nearby Burger King for a quick meal, Walmart Grocery Pickup for shopping, or the Crossings Car Wash for a car cleaning service.
Are there other automotive-related services close to Valvoline Instant Oil Change in Lexington?
Yes, nearby automotive service options include Lexington Express Lube for tire services and Crossings Car Wash for detailing and washing.
Can I find mobile phone stores near Valvoline Instant Oil Change?
Yes, there are multiple mobile phone stores nearby such as GoWireless Verizon Premium Retailer, T-Mobile Authorized Retailer, and Victra - Verizon Authorized Retailer, making it convenient to combine errands.
How can I learn more or contact Valvoline Instant Oil Change in Lexington?
You can visit their website at https://store.vioc.com/va/lexington/1263-north-lee-highway or call their main phone number at +1 540-463-0911 for more information.