Brand Certified
Enterprise Rent-A-Car
3.8(173 reviews)
Certified by Enterprise Rent-A-Car • Feb 22, 2026
Business Details
33 Quarry Ln., Lexington, VA
24450, United States
Certified by Enterprise Rent-A-Car • Feb 22, 2026
(540) 463-4679
Certified by Enterprise Rent-A-Car • Feb 22, 2026
https://www.enterprise.com/en/car-rental/locations/us/va/lexington-21c6.html
Certified by Enterprise Rent-A-Car • Feb 22, 2026
About
Certified by Enterprise Rent-A-Car • Feb 22, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lexington, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lexington location today.
Location
Certified by Enterprise Rent-A-Car • Feb 22, 2026
Hours
Certified by Enterprise Rent-A-Car • Feb 22, 2026
Reviews
3.8
173 reviews
5 stars
104
4 stars
17
3 stars
6
2 stars
11
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised staff like Jeb and David for their helpfulness and professionalism, others reported rude behavior and poor service, particularly during busy times.
Reservation Issues
Multiple customers experienced problems with reservations, including cars not being available despite confirmations, leading to significant inconveniences.
Vehicle Condition
There are complaints about the cleanliness and maintenance of vehicles, with some customers receiving cars that were not properly cleaned or in good condition.
Overall Experience
While some customers had positive experiences and plan to return, others expressed frustration and disappointment, indicating a lack of consistency in service quality.
- RBRick BossFeb 13, 20265.0I want to give a huge thank you to Jeff at Enterprise Rent-A-Car in Lexington for his exceptional service. My car was in the body shop for three months at Joe Collision after it was hit by a deer in Virginia, so having a rental was absolutely necessary. Jeff quickly notified me that my insurance had changed the daily rental rate from $34 to $31, which could have left me responsible for nearly $500 in extra fees. He handled everything in less than five minutes and made sure I wasn’t stuck with unexpected charges. Thank you, Jeff, and thank you to Enterprise for such outstanding customer care! Sincerely, Ricardo
- Mmegan rowan -Jan 6, 20265.0Jeb is awesome. Needed a rental for insurance and he was great. Super nice, thoroughly answered all the questions I had. He made the experience simple and easy! the truck I had was awesome and I had 0 issues with it. while I didn't use the after hours drop box, it's very convenient.
- KCKelly ColemanJan 2, 20261.0Vehicles are not ready to be picked up at the right time. Very big inconvenience. They keep putting it off later and later
- KSKelly SheetsDec 23, 20255.0Super kind people. Jeb was so nice at helping me adjust my rental as I needed. Definitely will go there if I need a rental in the future.
- MAMatteo AdlerNov 27, 20251.0Terrible. I rented a car here in October with no issues, but when I tried again last week, they suddenly enforced a “must live within 50 miles” policy that was never mentioned before. I showed proof of paying rent in Lexington and that my job is tied to the university, but apparently that still ‘wasn’t enough.’
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Lexington, VA?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.
What are the rental office hours for Enterprise Rent-A-Car in Lexington?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Lexington?
You can reserve your rental car online via their website or reservation URL at https://www.enterprise.com/en/car-rental-locations/us/va/lexington-21c6.html
Does Enterprise Rent-A-Car offer any discounts or special deals?
Yes, Enterprise offers great weekend rates and discounts for active military personnel. Check their website for current deals.
What payment options are accepted at Enterprise Rent-A-Car in Lexington?
They accept American Express, cash, check, Discover, MasterCard, and Visa for payments.
Is Enterprise Rent-A-Car in Lexington accessible to customers who speak languages other than English?
Currently, the location provides services in English.
What nearby places can customers visit around Enterprise Rent-A-Car in Lexington?
Customers can visit Safari Park Virginia, a park and petting zoo nearby, or enjoy dining at local restaurants such as Foothill Momma's BBQ and Hardee's, all within close proximity.
Are there any automotive service stores near Enterprise Rent-A-Car for vehicle maintenance or parts?
Yes, nearby automotive services include NAPA Auto Parts, Cooper & Lee's Auto Repair, and Rockbridge Auto Parts for parts and repairs.
What dining options are available near Enterprise Rent-A-Car in Lexington?
There are various dining options such as Papa John's Pizza, Taco Bell, Hong Kong Chinese Restaurant, and Katana Sushi and Hibachi On Wheels near the rental location.
Can I get fuel or convenience items near Enterprise Rent-A-Car in Lexington?
Yes, gas stations like MIDLAND TRAIL CITGO 603, Exxon, and convenience stores such as Pit Stop Convenience Stores are nearby for fuel and quick purchases.
Brand Certified Facts from Enterprise Rent-A-Car
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