AutoZone Auto Parts

4.3
207 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Lexington #5020 in Lexington, VA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lexington, VA or call us at (540) 817-6101.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1136 N Lee Hwy, Lexington, VA
24450, United States

Hours

Reviews

4.3
207 reviews
5 stars
137
4 stars
40
3 stars
10
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and going above and beyond to assist with their needs.

Store Cleanliness

The store was frequently described as clean and well-organized, contributing to a positive shopping experience.

Product Availability

Customers noted that the store typically had the parts they needed in stock, which was appreciated during emergencies.

Mixed Experiences

While many reviews were positive, there were some complaints about rude employees and unhelpful service, indicating inconsistency in staff performance.
  • BW
    Blair Williamson
    4 days ago
    5.0
    I went in today to have my battery tested and replaced. The gentleman who helped me, Eric, was incredibly kind, professional, and knowledgable. He was extremely understanding of my lack of experience with cars, and took the time to thoroughly explain what he was doing and the decisions that he was making. I truly appreciated the time that he took to help me and the friendly service that he provided. Thank you again, Eric!
  • RC
    Russ Clark
    Jan 2, 2026
    1.0
    This is actually in response to a review from quite a few years ago. Courtney NH you walked in that store barely a month after it opened up. Your vehicle required a certain type of wiper that we really didn't have at the time. It was a brand new store. A lot of people there didn't have a lot of experience dealing with those yet. The store manager was the only person that actually knew how to install it. But you were difficult to deal with right off the bat. I'm glad I'm out of that type of business because of customers like you. I don't even like to go to auto parts stores because you'll always have people they cater to or people that can play about every little thing. You were a Karen and then I'm pretty sure you're probably worse now
  • DH
    David Hite
    Dec 2, 2025
    5.0
    Very neat, clean and well organized auto parts store. Customer service is over the top. Very knowledgeable and helpful associates.
  • LW
    Lori Wilson
    Nov 29, 2025
    5.0
    Had to get a new battery for my BMW. It was literally freezing outside, and the gentleman had already changed a battery ahead of mine. He changed it, calibrated it, and was friendly and knowledgeable. Highly recommend.
  • BG
    Bonnie Gwinn
    Aug 26, 2025
    5.0
    The worker here in the Lexington store was awesome. I hope he can help me again if I need it. Thank you for great service!

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Lexington, VA?

AutoZone Auto Parts in Lexington, VA is open Monday through Saturday from 7:30 AM to 8:00 PM, Friday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 7:00 PM.

Which automotive brands are available at AutoZone Lexington #5020?

AutoZone Lexington #5020 carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.