Enterprise Rent-A-Car

4.1
277 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

4 Cardinal Park Dr SE, Leesburg, VA
20175, United States
(703) 777-5800
https://www.enterprise.com/en/car-rental/locations/us/va/leesburg-1628.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Leesburg, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Leesburg location today.

Location

Enterprise Rent-A-Car
4 Cardinal Park Dr SE, Leesburg, VA
20175, United States

Hours

Reviews

4.1
277 reviews
5 stars
185
4 stars
29
3 stars
13
2 stars
7
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, professional, and attentive service, highlighting their willingness to go above and beyond.

Vehicle Condition

Most reviews noted that the rental vehicles were clean and well-maintained, although there were some complaints about cleanliness and issues with specific vehicles.

Reservation Issues

Several customers reported problems with reservations, including last-minute cancellations and unavailability of requested vehicles, leading to frustration.

Staffing Concerns

Some reviews indicated that the location was understaffed, particularly during busy times, resulting in longer wait times for service.

Mixed Experiences

While many customers had positive experiences, there were notable negative reviews regarding billing practices and customer service failures.
  • JL
    Jamo Lozeau
    5 days ago
    5.0
    Everyone there was extremely helpful
  • FA
    Fritz Auguste
    Dec 29, 2025
    5.0
    I needed a rental car while my vehicle was in the shop for an extended repair, and Ethan provided outstanding, old-fashioned customer service. He took the time to explain all the details, walked me through the options, and made sure I was completely satisfied with the car. Ethan is a true professional, and his attention to customer care made the experience smooth and stress-free. Highly recommend.
  • AL
    Alejandro Laureano
    Dec 10, 2025
    2.0
    Una pregunta cuál es el precio x día y cuáles son los requisitos para rentar 1 x un par de Días
  • DJ
    DJ Jiles
    Nov 7, 2025
    5.0
    I always use Enterprise for my rentals. The branch in Leesburg is a great place to pick up your car. Very friendly people that work there. When I got there to pick up my rental they didn't have the one I was supposed to get because it had an engine code. After looking everywhere and all the cars on the lot he agent gave me an upgrade and I went on my way. They always take care of me.
  • MS
    Mike Scott
    Oct 13, 2025
    5.0
    The only reason I'm rating Enterprise - Leesburg 5 stars is because I can't give them 6. After getting a lot of run-around from my insurance co and the towing co following an accident, I needed to pick up my rental today. Needless to say I'm short on patience and manners. However even given my salty demeanor, the gentlemen at Enterprise were EXTREMELY polite and helpful, going out of their way to find the right rental for my needs. These guys clearly understand that they're not just in the car rental business, they're in the people business. Enterprise is lucky to have them and I hope they're recognized for their exemplary customer service. Thank you, gents!
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Leesburg, VA?

Enterprise Rent-A-Car is located at 4 Cardinal Park Dr SE, Leesburg, VA 20175.

What are the operating hours of Enterprise Rent-A-Car in Leesburg?

The Leesburg Enterprise Rent-A-Car location is open Monday through Friday from 7:30 AM to 5:00 PM, Saturday from 9:00 AM to 11:30 AM, and closed on Sundays.