Advance Auto Parts

3.9
189 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1306 E Nine Mile Rd in Highland Springs offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1306 E Nine Mile Rd, Highland Springs, VA
23075, United States

Hours

Reviews

3.9
189 reviews
5 stars
95
4 stars
40
3 stars
21
2 stars
10
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of excellent and poor customer service experiences, with some staff being described as helpful and friendly, while others were noted for being rude or unhelpful.

Staff Knowledge

Many customers appreciated the knowledgeable staff who provided assistance, but there were also complaints about staff lacking mechanical knowledge.

Pricing

Customers expressed concerns about high prices, with some feeling that the cost was justified by convenience, while others found better deals elsewhere.

Store Experience

The store's cleanliness and organization received positive remarks, but there were complaints about slow service and limited stock.
  • PM
    Paul McAndrews
    Dec 25, 2025
    5.0
    After a terrible experience in New Kent at the other location, Andrew took amazing care of my needs and got me going on Christmas Eve. Thank you Andrew, keep up that great attitude!!
  • RA
    Ryan Adkins
    Oct 18, 2025
    5.0
    Great customer service. Prices are little high but you pay for convince
  • JB
    Jack Bobb
    Aug 29, 2025
    5.0
    Andrew was great, extremely helpful and informative. This location has always been helpful and knowledgeable whenever I need my engine codes checked, battery tested, or anything else.
  • BS
    BRIAN STEELE
    Jul 25, 2025
    5.0
    Very helpful
  • VS
    Vaughn Smith
    Jul 3, 2017
    4.0
    Very busy but limited stock

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*