AutoZone Auto Parts

4.0
350 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Elden St in Herndon, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Herndon, VA or call us at (703) 437-7032.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
696 Elden St, Herndon, VA
20170, United States

Hours

Reviews

4.0
350 reviews
5 stars
207
4 stars
52
3 stars
34
2 stars
12
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for rudeness and poor treatment of customers.

Knowledgeable Staff

Many customers appreciate the knowledgeable staff who provide helpful advice and assistance with car issues.

Product Availability

Customers noted issues with product availability and inventory accuracy, leading to frustration during visits.

Store Environment

The store environment received mixed reviews, with some customers noting cleanliness and organization, while others reported disorganization and long wait times.

Positive Experiences

Several reviews highlight positive experiences with specific employees who went above and beyond to assist customers.
  • LB
    Leslie Brand
    Oct 30, 2025
    5.0
    My experience is they always helpful and professional! Also knowledgeable and pointed out my battery will soon need to be changed. Thank you for the great service!
  • AO
    A. O.
    Oct 16, 2025
    5.0
    I’ve consistently had wonderful, professional service here. From Scott who answers the phone to Mushtaq who helped with replacing my battery today to the previous few other employees I’ve gotten help from in the past, every step has always been impeccable. This is our go-to place when we need car parts. Congratulations and thank you to the entire team to a job so well done.
  • EC
    Elmer Cruz
    Sep 28, 2025
    5.0
    Billy and Hina are the greatest!
  • ES
    Etye Sarner
    Sep 28, 2025
    5.0
    I had a great experience at AutoZone! The salesperson didn’t just answer my questions from behind the counter—he actually came outside to take a look at my car and help me figure out what was going on. He was patient, knowledgeable, and genuinely wanted to help. In the end, I didn’t end up needing to buy anything, but I left feeling confident and well taken care of. It’s rare to get that kind of service these days. Highly recommend this location!
  • KB
    Kylie Becker
    Aug 28, 2025
    5.0
    I went in for a battery test and the young man at the counter was able to quickly diagnose my issue. Although he couldn’t replace the battery because it is housed in the trunk of my car rather than under the front hood, he gave solid advice as to where I should go and options I could consider to get it replaced. The battery test was free and there was absolutely no hassle.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts at 696 Elden St, Herndon, VA?

AutoZone Auto Parts in Herndon is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Herndon offer in-store pickup and same-day delivery services?

Yes, this location offers both in-store pickup and same-day delivery services for your convenience.