AutoZone Auto Parts

4.0
354 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Elden St in Herndon, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Herndon, VA or call us at (703) 437-7032.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
696 Elden St, Herndon, VA
20170, United States

Hours

Reviews

4.0
354 reviews
5 stars
208
4 stars
53
3 stars
35
2 stars
12
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for being rude and unprofessional.

Product Knowledge

Many customers appreciated the staff's knowledge about car parts and their ability to provide helpful advice.

Service Speed

Customers reported quick service for battery replacements and other assistance, although some experienced long wait times due to understaffing.

Negative Experiences

Several reviews highlighted poor experiences, including rude behavior from staff and issues with returns, leading to a lack of trust in the store.
  • SS
    Stephanie
    Jan 4, 2026
    3.0
    Won't test regular 12v battery of on hybrid car. Not super helpful.
  • JD
    Jeff DeCastro
    Dec 13, 2025
    5.0
    Very professional. Replaced the battery in my daughter's car while she was on her way to work at the hospital. Nursing student. Battery tested regular, honest employees. I chose to replace it as it was an older battery. I am a mechanic out of town. Thank you!
  • NP
    Naz Par
    Dec 11, 2025
    1.0
    I went there to change my back tail light the guy who works there Picked the most expensive light bulb and told me this the best he pushed me to go with mechanic who was stop by and told me he can Install the lamp !!!! He installed the lamp for me but he didn’t told me that lamp is not working basically the sales guy try to upscale a isles led lamp that is not even fit to my car long story short the cop sopped me and told me my tail light doesn’t work!!! Imagine you pay extra dollars for a lamp that is not even right for your car just because one sells a associate I want to do up cells and you think you are in a good hand but in reality they just lied to you. I had a very bad experience with this location and they would never ever recommend that location.
  • SS
    Shelby
    Nov 29, 2025
    5.0
    I had to get a battery late at night after getting jump started and Joer was so incredibly helpful! Changed my battery for me in freezing weather, cannot thank him enough!
  • LB
    Leslie Brand
    Oct 30, 2025
    5.0
    My experience is they always helpful and professional! Also knowledgeable and pointed out my battery will soon need to be changed. Thank you for the great service!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts at 696 Elden St, Herndon, VA?

AutoZone Auto Parts in Herndon is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Herndon offer in-store pickup and same-day delivery services?

Yes, this location offers both in-store pickup and same-day delivery services for your convenience.