Advance Auto Parts

3.7
176 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2525 Centreville Rd in Herndon offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2525 Centreville Rd, Herndon, VA
20171, United States

Hours

Reviews

3.7
175 reviews
5 stars
91
4 stars
21
3 stars
14
2 stars
9
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for being helpful and friendly, others are reported as rude and unprofessional.

Staff Knowledge

Several customers noted that staff members were knowledgeable and helpful in finding the right parts, but there were also complaints about staff being untrained or dismissive.

Efficiency

Many customers appreciated the quick service and efficient installation of parts, particularly batteries, while others experienced delays and poor service.

Store Environment

The store is generally described as clean and well-stocked, but some customers reported feeling unwelcome or encountering unpleasant odors.

Return Policy Issues

Multiple reviews highlighted frustrations with the return policy and staff's handling of returns, leading to dissatisfaction among customers.
  • MO
    Michael Goyone OFFICIAL
    5 days ago
    5.0
    Best place to go when you need something for your car needs. Everyone’s helpful. I love the vibe.
  • SS
    Stephanie
    Jan 4, 2026
    5.0
    Extremely helpful!! Great customer service. Highly recommend!!
  • AM
    A M
    Dec 18, 2025
    5.0
    Great staff!! Thanks for checking my battery!
  • NN
    Neil Nos
    Dec 7, 2025
    5.0
    Gaby was very helpful when I needed to get wheel studs for my friend's Subaru. They said they didn't have it in stock, but she located some at the advanced auto parts location off lee jackson and told me they had them in stock. Part was correct and my friend was back on the road that night. Thank you Gaby!
  • LJ
    lynwood jones
    Dec 6, 2025
    5.0
    Ample parking. Great service! Johnny was very helpful and provided assistance with a smile!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*