Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Henrico.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
404 reviews
5 stars
308
4 stars
28
3 stars
7
2 stars
14
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, highlighting their professionalism and willingness to explain services clearly.
Service Quality
While some reviews noted excellent service and quick oil changes, others reported issues with carelessness and unprofessional behavior, particularly regarding missed details and mistakes.
Wait Times
Several customers expressed frustration with long wait times, indicating that the service could be slow despite the staff's friendliness.
Mixed Experiences
Feedback varied significantly, with some customers having outstanding experiences while others reported serious issues, including lack of accountability for mistakes.
- JKJasmine Kosky1 day ago1.0Seems like these places that let random people who take a couple classes work on cars 10k plus in dollars while under the influence of weed because the whole location reaks of it. Not sure why I let them even do my oil change after that but I had to drive to Maryland and was in a rush. Drug test your employee if you're gonna let them touch other peoples property.
- JJjibreal795 days ago5.0Very nice friendly service the best Valvoline I’ve visited. Very professional
- JMJon Mulholland6 days ago5.0My visit was great! I showed up right as the location was opening and I was immediately greeted by a team member. They had me roll into the bey and the whole team was all over it. Had a standard oil change, a couple of filters replaced, and some fluids switched out. Service was quick, friendly and informative. Team did an exceptional job!
- MDMiles DugganDec 14, 20251.0Pretty quick. Did the oil change just fine. However, one of the techs dropped a screw, belonging to my air box housing, when trying to reinstall it. I heard it drop down the engine bay to the floor. Not a problem. He went to retrieve it and came back a few minutes later. He proceeded to drop it again. I was dealing with payment and didn’t think the tech would just give up on getting the screw and completing the task. I left and it hit me. “Wait, did he not come back with the screw?” I checked. He did not. Unprofessional behavior. Do the job right or get out. Never going back to any of your stores. I do my own maintenance but didn’t feel like doing it this time. Should have trusted my instincts and done it myself. Not worth $81 either that type of lazy behavior.
- JBJohn BullockDec 8, 20252.0I will NOT be going to this location again for services because it seems when I was having trouble trying position my car to enter the bay they seemed to have an attitude trying to guide me in. I should have just reversed back and went to another Valvoline. If you going to have an attitude just stay at home or something and not ruin someone's ELSE'S day.
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides 15-minute, stay-in-your-car oil changes and a wide range of preventive maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 9114 Staples Mill Road, Henrico, VA 23228, USA.
What are the operating hours of Valvoline Instant Oil Change?
The shop is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:30 PM. It is closed on holidays such as November 27, 2025, and December 25, 2025.
Do I need to make an appointment for an oil change at Valvoline Instant Oil Change?
No appointment is required; walk-ins are welcome for oil change and maintenance services.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments for your convenience.
What categories of services does Valvoline Instant Oil Change provide?
They offer services including oil change service, auto repair, car battery sales, auto air conditioning service, and oil lube & filter service.
How can I contact Valvoline Instant Oil Change?
You can call the main phone at +1 804-588-3587 or the alternate phone at +1 800-327-8242.
What nearby food options are available around Valvoline Instant Oil Change?
Nearby food options include Zaxby's (chicken and fast food), Panda Express (Chinese fast food), Taco Bell (Mexican fast food), Panera Bread (cafe and bakery), and Wingstop (chicken wings).
Are there any nearby grocery or fuel services close to Valvoline Instant Oil Change?
Yes, Kroger Marketplace is nearby for groceries and delicatessen needs, and Kroger Fuel Center offers gas station and convenience store services.
What other useful businesses or services are near Valvoline Instant Oil Change?
Nearby you'll find financial services like Atlantic Union Bank and Union First Market Bank, a UPS Access Point for courier services, and retail stores like Cricket Wireless and Game Stop.