Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Broad St in Richmond, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Richmond, VA or call us at (804) 672-8551.
Staff have no idea how to look up parts ....Brought a FOMoCo battery in , placed it on the counter, and was promptly asked for my license number......totally absurd....
Two days later went back for a simple battery terminal cleaner. found it, and placed it on the counter. Received so much attitude from the sales clerk when I refused to give a phone number.....I WAS PAYING WITH CASH.
Will more than likely not go back....
DV
Deyaneira Vargas
Feb 19, 2026
5.0
I came in stressed & worried, and left happy and confident! I needed new windshield wipers because my old ones were not working anymore at all. Patrick promptly helped me choose the best option for what worked for me according to my car, needs, and budget. Very quickly located them, and even made sure to install them for me! The customer in front of me, I noticed, was also there for a windshield wipers and he quickly took care of both us all within 5 minutes. All while providing great customer service. Thank You Patrick for your help today!
LW
Lindsey White
Feb 16, 2026
5.0
Had my brake hose open until 10pm good service friendly workers
MH
Mary Hatch
Jan 5, 2026
5.0
I had to call in an order as online would not accept my details. Rhonda!!! She took the best care ever to ensure my large purchase was available and ready for pick up. Her personality is amazing, even though I could tell she was busy and multitasking, she never showed any frustration. 5 stars Rhonda! You are a star!
VV
Valerie Vigil
Dec 18, 2025
5.0
Caleb and Demetrius were amazing! I had an excellent experience with them at AutoZone location today. After another auto shop quoted me $300 to replace my battery, I decided to get a second opinion.
The 1st AutoZone team tested my AGM battery and didn't want to bother with me. They tested my battery under the wrong settings and then tried to sell me a battery after I asked him to correct the settings for my vehicle type.
So I came to this location, Caleb and Demetrius were very knowledgeable and they took the time to double-check everything regarding my battery. They researched and adjusted the correct battery settings for my specific vehicle to make sure the test was accurate.
Once tested properly, they confirmed my battery was actually in good shape and didn’t need replacement. Their honesty, patience, and attention to detail saved me from being ripped off and wasting money on something I didn’t need.
I truly appreciate their professionalism and willingness to go the extra mile. Highly recommend this AutoZone location and these employees! If you visit any AutoZone, let it be this location!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 10:00 PM Monday through Friday.
Are there different opening hours for AutoZone on weekends?
Yes, on Saturday the store is open from 7:30 AM to 9:00 PM and on Sunday from 7:30 AM to 9:00 PM.
Where is AutoZone Auto Parts located?
AutoZone Auto Parts is located at 7506 W Broad St, Henrico, VA 23294, USA.
What types of products does AutoZone Auto Parts offer?
They offer auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
Can I use in-store pickup or same-day delivery at AutoZone?
Yes, AutoZone offers both in-store pickup and same-day delivery services.
What are some nearby places I can visit after shopping at AutoZone on W Broad St?
Nearby attractions include McDonald's for a quick meal and Olive Garden for Italian dining.
Are there any hotels near AutoZone on W Broad St for travelers?
Yes, several hotels are nearby such as Super 8 by Wyndham Richmond/Broad Street, Knights Inn Richmond at W Broad St, and Baymont Inn and Suites.
Is there a place to get a meal close to AutoZone after shopping?
Yes, McDonald's and Waffle House are nearby options for fast food and breakfast.
How can I contact AutoZone Auto Parts for customer service?
You can call them at (804) 672-8551 or email customer.service@autozone.com for assistance.
When was AutoZone Auto Parts established?
AutoZone Auto Parts was established in 1979.
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