This profile is uncertified and using publicly sourced data
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Business Details
About
Car WashAuto Detailing Service
Experience the difference at Car Pool Car Wash - Short Pump, where old-school customer service meets a sparkling clean car! We're locally owned and operated, taking pride in our hand-finished approach. While others automate, we believe in the personal touch. Enjoy the care of hand-applied products and a thorough towel dry with every wash. At Car Pool, your satisfaction is our priority. Drive away happy knowing we're dedicated to getting you back on the road, clean and satisfied!
Location
Car Pool Car Wash - Short Pump
11950 West Broad Street, Henrico, VA
23233, United States
Hours
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 5:00 PM
Sunday9:00 AM - 3:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.