Pilot Travel Center

3.9
1979 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Harrisonburg, VA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
3634 N Valley Pike, Harrisonburg, VA
22802, United States

Hours

Reviews

3.9
1,979 reviews
5 stars
923
4 stars
515
3 stars
242
2 stars
92
1 star
207

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted dirty restrooms, trash in the parking lot, and unclean showers.

Customer Service

Several customers reported rude or unhelpful staff, with long wait times and poor service.

Food Availability

Customers expressed disappointment over limited food options, with many items being unavailable or of poor quality.

Parking Issues

Feedback indicated confusion and dissatisfaction with parking arrangements, especially for reserved spots.

Shower Availability

Many reviews mentioned long wait times for showers, with some being closed due to lack of staff or cleaning.
  • TT
    Thomas
    1 day ago
    1.0
    Food sucks
  • SG
    Salih Gülücü
    5 days ago
    5.0
    Good location
  • AB
    Andrew Brantner
    Nov 17, 2025
    1.0
    Typical Pilot. Only 1/2 the pumps work and the half that do only half work. Of course that's only after the very "professional" driver on front of you is through taking his break at the pump.
  • SL
    Stephen Lewis
    Oct 18, 2025
    5.0
    Just fueled up & got my DEF. Now I got to stop again to get a damn mudflap. Got my DD coffee as well. Stop in, check them out. Has enough parking as well. BAMA TRUCKER - ROLL TIDE
  • DB
    Dylan Blackburn
    Oct 17, 2025
    1.0
    Parking is set up in a dumb way. Why have the reserved parking the furthest away? Also your night shift girl needs to learn to take the customer in front instead of calling someone from another line thats across the store. Told me to stand back and let the other guy in another line check out before i did. Let the people that pay for diesel pay in the diesel lane. Im not about to stand there for 10 minutes when i was next in line so he can pay for diesel. 8:08pm 10-17-2025. I dropped the items i was about to purchase. Hope she loses more money for your store.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.