Jiffy Lube Multicare

4.1
438 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in HARRISONBURG. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Multicare
1870 E Market St, Harrisonburg, VA
22801, United States

Hours

Reviews

4.1
438 reviews
5 stars
271
4 stars
69
3 stars
23
2 stars
17
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some praising quick and friendly service while others reported negligence and poor advice leading to costly mistakes.

Customer Experience

Many customers appreciated the courteous and professional staff, but there were complaints about long wait times and lack of thoroughness in service.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that they were overcharged for services or upsold unnecessary repairs.

Trust Issues

Some customers reported serious trust issues due to past experiences of negligence, leading to concerns about the reliability of the service provided.
  • WC
    Wilmer Joannes Cisneros
    3 days ago
    5.0
    Friendly well explained and great service
  • LC
    Laura Cunningham
    4 days ago
    5.0
    I took my grandson’s car for an oil change and JL found there was an active oil leak- the young man who waited on me explained why they could not do the oil change and was extremely helpful. He put oil in the car and my grandson will take the car back to the shop that was supposed to have fixed the leak about 2 months ago
  • SS
    Sheikh Salman
    Dec 24, 2025
    1.0
    Never coming back here again. They “recommended” an outrageously expensive repair purely to make unethical money for the business. The judgement seemed completely baseless, as if seeing someone in a JMU shirt marked them as an easy target. My drain plug has never had any issue loosening from the oil pan, yet they tried to push a bill of around $600, not liking a 50% discount coupon. All I had gone in for was an oil change that should have cost me about $50 and they were like "we cannot unscrew the drain plug because someone overtightened it and now we must replace the entire oil pan with tones of labor, etc." 🤦‍♂️ I took my car back to the same garage that carried out the previous service, and everything was resolved smoothly, exactly as expected.
  • BW
    blake wood
    Dec 15, 2025
    5.0
    Quick and courteous!
  • JM
    Jeremy R. Merritt
    Dec 3, 2025
    5.0
    I had an excellent experience at this Jiffy Lube thanks to the service manager, Matthew. I came in with a stripped drain plug on an older car, and Matthew handled the situation with real care and professionalism. He took the time to look everything over, explain the problem clearly, and recommend a fix. He installed the new plug properly, tested it with fresh oil to make sure it sealed, and didn’t rush a single step. You could tell he really wanted the job done correctly and safely. What stood out the most was how fair, honest, and customer-focused he was throughout the entire process. Service providers who combine technical skill with this level of integrity and communication are rare. Matthew turned what could have been a stressful and more difficult situation into a positive experience, and I really appreciate the way he handled it.

Frequently Asked Questions About Jiffy Lube Multicare

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service