Business Details
About
Car Wash
Are you looking for a fast, professional, and eco-friendly car wash in Hampton, VA? Whistle Express Car Wash is your go-to local car wash for the greater Hampton area.
Our 3-minute drive thru car washes allow you to stay in your car and have a beautiful car (both exterior and interior) without long wait times. And our eco-friendly practices, like biodegradable detergents and water recycling, clean your car with minimal environmental impact.
Not only do you get our friendly customer service for the best car wash experience, you also get FREE amenities with every wash. Join our Unlimited Wash Club today for deals and specials.
When it comes to cleaning your car, visit Whistle Express Car Wash of Hampton, VA and experience the difference!
Details
- Wheelchair accessible entranceAvailable
Location
Whistle Express Car Wash
2710 West Mercury Boulevard, Hampton, VA
23666, United States
Hours
Reviews
4.4
1,092 reviews
5 stars
789
4 stars
169
3 stars
41
2 stars
22
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Raymond and Keith going above and beyond.
Service Quality
There are mixed reviews regarding the effectiveness of the car wash, with some customers expressing dissatisfaction about the wash quality and equipment issues.
Membership Issues
Several customers reported problems with membership billing and the administrative process, leading to frustration and confusion.
Facility Condition
Feedback indicates that the facility and equipment are in need of maintenance, with reports of broken vacuums and inadequate cleaning services.
Convenience
Customers appreciate the location and convenience of the car wash, though some noted long wait times during busy periods.
- CWCaylee Williams4 days ago1.0Went this morning to use my sisters POINTS SHE SAVED UP FROM USING THE APP and they won’t let me use none her points cause she not with me won’t let me use my brothers wash won’t let me use my sister in law either. Was not even at the pay station when I arrived then won’t even ready to assist me then would not allow me to get a wash because I didn’t have the family member with me on top of the fact my sister just stopped working for there company as well. So they big mad obviously 🙄 cause he was all smiles till I told him my sister name
- CJCharles Johnson6 days ago5.0I went on Christmas Eve around 4:30pm. Perfect time! Chose the mid-level wash. It was thorough and complete. Free vacuum self-service included. No rush.
- AJA. J.Dec 31, 20255.0Customer service will allow me to return. The gentleman at the gate was very helpful as this was my first time. Prices were right and it cleaned my vehicle well! A++ to the facility and staff
- JFJeff FlemingDec 21, 20251.0This review is based on the assistance to navigate the administrative process adding cars to my family plan and ensuring my vehicles are updated in the new system.... I've had serious problems updating my decals from the old system to the new system and getting a full promotion discounts with the family plan and other discounts that apply. The whistle express in Florida and other whistle expresses find it's impossible to verify my account and couldn't find any of my cars within the old system for 45 days. Yes, I was visiting Florida for 45 days and This caused serious delays getting service. and has delayed me from applying for an additional car to my family plan.... I even spoke with managers and owners who couldn't help me resolve my issues updating the system to ensure I'm receiving my total discounts and the system is updated properly to avoid delays selecting my prepaid monthly service m. I've generated numerous online tickets with an extremely slow process to help me resolve all the issues with my family plan and monthly discounts that apply... I'm still trying in the process of verifying the administration process is completed properly for all discounts.... positive notes... staff on duty have always been extremely helpful trying to help me resolve the issues.....
- VBVeronica B.Nov 17, 20251.0According to google, I don’t have to wash my car in order to use the vacuums at this car wash. Yet, the girl there told me that I need to turn around and leave if I’m not purchasing a car wash. I will not be back. When I wash my car, I will keep doing so at Clean Green, where they encourage people to keep their vehicles clean. I can do my daily vacuuming there without any problem! I’m going to leave them a review next, to let them know that they are doing a great job and I’m very appreciative of them.
Frequently Asked Questions About Whistle Express Car Wash
Do you offer full detailing?
While we don’t offer full detailing as a service, we understand that having your car look its best is a priority for you. To accommodate this, we have installed complimentary areas where guests can vacuum their vehicles and use our towels, wipes, and other free supplies.
Who vacuums the car?
Our customers have the opportunity to utilize our complimentary area that is stocked with car vacuums, towels, wipes, and other free supplies.
How do unlimited car wash plans work?
A small decal will be placed on your windshield when you sign up for one of our Unlimited Wash Club packages. This will allow our system to recognize your car automatically and open the gate for you.
Do your machines scratch vehicles?
We have the safest and best car wash technology in the business. The "closed-foam" wraps used in our car washes are unable to hold onto dirt or sand as they clean, so they are unable to scratch your vehicle.
Do you provide towels?
Yes, we provide microfiber towels on hand for use by our guests. We also offer other complimentary supplies and technology, such as wipes and car vacuums, that customers can use to keep their car looking its best!
Can Wash Club memberships be purchased with cash?
As our Wash Club is a subscription service charged every month, they cannot be paid for in cash.
Where is Whistle Express Car Wash located?
Whistle Express Car Wash is located at 2710 West Mercury Boulevard, Hampton, VA 23666, USA.
What are the operating hours of Whistle Express Car Wash?
Whistle Express Car Wash is open daily from 8:00 AM to 7:00 PM.
Does Whistle Express Car Wash offer full car detailing services?
No, full detailing is not offered, but guests can use complimentary vacuum areas stocked with towels, wipes, and other supplies to clean their vehicles.
How do the Unlimited Wash Club plans work at Whistle Express Car Wash?
When you sign up for an Unlimited Wash Club package, a small decal is placed on your windshield allowing the system to recognize your car and automatically open the gate for wash access.
Are the car wash machines safe for my vehicle's paint?
Yes, the wash uses advanced "closed-foam" technology that doesn't hold onto dirt or sand, preventing any scratches on your vehicle.
What payment options does Whistle Express Car Wash accept?
They accept American Express, MasterCard, and Visa for payment.
Is Whistle Express Car Wash wheelchair accessible?
Yes, the business has a wheelchair accessible entrance for customers.
Can customers pay for Wash Club memberships with cash at Whistle Express Car Wash?
No, Wash Club memberships are subscription services billed monthly and cannot be paid with cash.
Are there other car washes near Whistle Express Car Wash?
Yes, nearby car washes include The Wave Car Wash - Hampton and Riptide Car Wash Hampton, which also offers auto detailing services.
What nearby places can I visit before or after using Whistle Express Car Wash?
You might enjoy dining at Captain Georges Seafood Restaurant or Anthony's Seafood, or visit local shops like EZ Convenience Store and Express Furniture & Mattresses close by.
How can nearby places assist customers visiting Whistle Express Car Wash?
Customers can stop by Relax Inn for lodging if traveling, or use nearby convenience stores like 7-Eleven for quick shopping before or after their car wash.