Safelite AutoGlass

3.8
675 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Hampton area, turn to Safelite AutoGlass . Those in central Hampton or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 2121 Mercury Blvd, Safelite AutoGlass Hampton repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
2121 Mercury Blvd, Hampton, VA
23666, United States

Hours

Reviews

3.8
675 reviews
5 stars
426
4 stars
45
3 stars
19
2 stars
29
1 star
156

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the technicians for being friendly, professional, and knowledgeable, providing excellent customer service throughout the process.

Scheduling Ease

Customers found it easy to schedule appointments online and appreciated the ability to receive updates via text.

Quality of Work

Most reviews highlighted the quality of the repairs and installations, with technicians completing jobs efficiently and effectively.

Communication Issues

Some customers reported poor communication regarding appointment confirmations and delays, leading to dissatisfaction.

Mixed Experiences

While many had positive experiences, a few customers expressed frustration with service inconsistencies and management issues.
  • RR
    Robert
    Nov 16, 2025
    5.0
    Kaylee from safelite was a great technician got the job done right in grocery store parking lot to get us back on the road back to Michigan. She was friendly and knew her stuff. Great job all around !!!!!
  • CW
    Carolina Weise
    Nov 15, 2025
    4.0
    Service was quick and accurate. All disclosure/disclaimers were explained prior to service and the tech was very knowledgeable and also provide some recommendations to safe guard my windshield. The area that was fixed is not even visible. I purchased new windshield, that I think were a bite pricey.
  • BF
    Bruce Firestone
    Nov 12, 2025
    5.0
    If you don't have a bunch of time and you want it done right this is the way to go. I have used Safelite on three occasions now and each time they were on site when they said they would be, very professional and quick about their business. They squared away the insurance thing as well, and all at a fair price. Check it out the next time an 18 wheeler kicks a rock in your face!!
  • AG
    Amanda green
    Nov 8, 2025
    5.0
    This by far was the best experience I have ever had. From setting up the appointment to receiving service, everything was so smooth. The staff are very kind and friendly and the technician Kaleb was awesome. This is the way to go. I tried the other glass people, and let's just say I should have came to Safelite first.
  • LM
    Lisa Mike
    Nov 2, 2025
    5.0
    My Technician Rion, was exceptionally kind and knowledgeable about the service he was providing to me and was kind enough to answer all my questions with a smile and professional response 😀 😊. TY. I recommend Safelite service it was easy to book online and adjust the appt if needed and they show up on TIME!

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Hampton offer?

Safelite AutoGlass Hampton offers windshield repair and replacement, chip and crack repair, advanced safety system recalibration, power window repair, and more.

Where is Safelite AutoGlass located in Hampton?

Safelite AutoGlass is located at 2121 Mercury Blvd, Ste B, Hampton, VA 23666, USA.