Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationNational Tire & Battery
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Hampton today.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- RestroomAvailable
Location
Hours
Reviews
4.5
726 reviews
5 stars
584
4 stars
46
3 stars
16
2 stars
18
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Redd and Foster, for their exceptional service, professionalism, and helpfulness.
Efficiency
Numerous reviews highlighted the quick turnaround times for services, with many customers being in and out in under an hour.
Transparency Issues
Some customers expressed dissatisfaction with pricing clarity and felt misled about service costs, particularly regarding diagnostics and additional repairs.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service and communication, indicating inconsistency in customer experiences.
- NHNzinga Henderson2 days ago5.0Red & his team always do an OUTSTANDING job!! Very professional and thorough!! Prices are reasonable and they do QUALITY work every time!! I highly recommend this shop for all vehicle maintenance!!
- MSMonika Smith3 days ago5.0I had a great experience at NTB in Hampton, VA. The staff was extremely helpful and supportive from start to finish and made the entire process smooth and stress free. Their strong ratings are well deserved, customer service was excellent, professional, and friendly. They took the time to explain everything clearly and made sure I felt confident in the service being done. I truly appreciate how attentive and respectful everyone was. I would definitely recommend this location to anyone looking for reliable service and great customer care.
- OLOmar LeeJan 5, 20265.0Had an alignment issue with my car made my appointment and they where able to accommodate my time frame... they did a phenomenal job on lining me back up to precision driving... Red was more than transparent with the issues with my tires and brought me into the shop to show me where the problem was... I will always bring my car to Hampton NTB....
- PSpattie SimsJan 4, 20265.0Had a great experience today customer service was great all around. Will definitely recommend and use their service again
- FCFelicia CarreraDec 12, 20255.0I will start by saying NTB now has a new, loyal customer! The guys at NTB on Mercury were phenomenal! I stopped in to do an oil change and state inspection, I hadn't done these services with them before but since my regular location didn't have an inspector, I came to NTB. They had a packed day when I dropped my vehicle off but reassured me they would still take care of me. The team stayed late to finish my services! My cost for services were VERY competitive, in comparison to what I had been paying. The standard/little things count, usually my oil change light remains on after picking it up and I have to pull up YouTube to turn it off myself, NTB made sure that was taken care of. Not only that, they did a little wipe down of my interior as well! Their care for my vehicle but more importantly my experience, will have me coming back for my future services!
Frequently Asked Questions About NTB-National Tire & Battery
What services does NTB-National Tire & Battery in Hampton offer?
NTB-National Tire & Battery offers top-brand tires, brakes, alignments, oil changes, batteries, suspension, and exhaust repair services.
Where is NTB-National Tire & Battery located in Hampton?
It is located at 201 W Mercury Blvd, Hampton, VA 23669, USA.
What are the business hours for NTB-National Tire & Battery in Hampton?
Monday to Wednesday and Friday: 8:00 AM to 6:00 PM; Thursday: 8:00 AM to 8:30 PM; Saturday: 8:00 AM to 5:00 PM; Sunday: 9:00 AM to 5:00 PM.
Does NTB-National Tire & Battery provide wheelchair accessible facilities?
Yes, NTB has a wheelchair accessible entrance and wheelchair accessible restrooms.
Which payment methods are accepted at NTB-National Tire & Battery?
They accept debit cards and checks, and do not require cash only payment.
Can I book a service appointment online for NTB-National Tire & Battery?
Yes, appointments can be made through their website at https://www.mavis.com/locations/hampton-va/
Is there a mechanic available at NTB-National Tire & Battery?
Yes, NTB employs mechanics qualified to perform auto repairs and maintenance.
What nearby automotive stores are close to NTB-National Tire & Battery?
Nearby automotive stores include Merchant's Tire & Auto Centers and O'Reilly Auto Parts, which can be convenient for parts or alternative services.
What dining options are available near NTB-National Tire & Battery?
Nearby restaurants include KFC, Ruby Tuesday, Moe's Southwest Grill, and Red Crab, ideal for a meal before or after your service visit.
Are there any entertainment or leisure activities near NTB-National Tire & Battery?
Yes, Swingers Driving Range is nearby for golf practice, and several tattoo studios like Planet Mercury Tattoo Studio offer unique experiences.