Jiffy Lube

4.5
387 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in HAMPTON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
82 W Mercury Blvd, Hampton, VA
23669, United States

Hours

Reviews

4.5
387 reviews
5 stars
295
4 stars
35
3 stars
21
2 stars
12
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently praised the quick and efficient service, often noting that their oil changes and other services were completed faster than expected.

Customer Service

The staff received high marks for being friendly, professional, and accommodating, with many customers expressing appreciation for the clear communication and lack of pressure during service.

Cleanliness

The waiting area and service bays were frequently described as clean and comfortable, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, mentioning that services felt overpriced or that they were charged for items they did not agree to.

Honesty and Integrity

Several reviews highlighted the honesty of the staff, with technicians advising customers when services were not immediately necessary, which built trust.
  • EI
    Empress Isheba
    5 days ago
    5.0
    I always appreciate the staff. They are about customer service. Give thanks 💚💛❤️
  • YS
    Yvette Smith
    Nov 14, 2025
    5.0
    Very friendly and knowledgeable staff. Replaced my air filter and changed my oil and filter quickly.
  • RO
    Rick Opdyke
    Nov 13, 2025
    5.0
    I had my headlights polished. It took a while, which was fine by me. Took a while to cure after completing the job. All employees were very polite beyond their job. All in all a good experience.
  • SL
    Shayla Lewis
    Nov 10, 2025
    5.0
    Service was efficient and quick considering adding a brake replacement. The service/ store manager delivered wonderful customer service and maintained communication throughout my rendered services. By far, 12/10 rating !
  • RW
    Raymond West
    Oct 28, 2025
    4.0
    Went to get a headlight bulb changed as bulb had blown. Took my truck into the bay right away...started work. In order to change the bulb it required some fanaggling...to get to it...was charged a little over 40 bucks for the repair. Bulb alone sells for anywhere from 15.00 to 20.00 depending on where you buy it, plus another 20.00 for labor...probably a pretty fair price overall. Everything is so expensive these days...

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service