Jiffy Lube

4.5
375 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in HAMPTON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
3404 W Mercury Blvd, Hampton, VA
23666, United States

Hours

Reviews

4.5
375 reviews
5 stars
296
4 stars
31
3 stars
15
2 stars
6
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick service, often mentioning being in and out within 15-20 minutes.

Staff Professionalism

The staff received consistent positive feedback for being friendly, courteous, and professional.

Customer Satisfaction

Overall, customers expressed high levels of satisfaction with their experiences, often highlighting the quality of service.

Cleanliness

The facility was frequently noted as clean and well-maintained by multiple reviewers.

Knowledgeable Staff

Customers appreciated the staff's knowledge and ability to explain services and recommendations clearly.
  • TB
    Taylor Bourland
    Nov 14, 2025
    5.0
    The crew members there (I can’t remember the names) were very nice and professional but also gave me a good laugh
  • DH
    Dianne Hawkins
    Nov 14, 2025
    5.0
    The technician was pleasant. They were quick,they explaned to me what my vehicle needed.yes I would highly recommend jiffy lube to do oil, tune up tire rotation and other services I will be returning soon.
  • HL
    heemi luck
    Nov 4, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ 5-Star Review I had a flat tire and was having one of those days where nothing seemed to go right. AAA couldn’t really help me much, but they were at least able to tow my car over to Jiffy Lube at 3404 West Mercury Blvd in Hampton, VA. That’s where everything turned around. As soon as I got there, Mr. Anthony and Mr. Jason went above and beyond to help me and the person I was with. They didn’t just change a tire — they took care of everything quickly, kindly, and without any hassle. You could tell they truly cared and wanted to make sure we were safe and back on the road. It’s rare these days to meet people who treat you with that kind of professionalism and genuine kindness. Huge thanks to Anthony and Jason — you both made a really stressful situation so much easier. I definitely recommend this Jiffy Lube location to anyone in the area!
  • VB
    Vance Boyer
    Oct 25, 2025
    5.0
    This Jiffy Lube was great! They were quick, and friendly. They gave me choices and weren't pushy. They seemed to actually enjoy what they do, and did a good job.
  • LW
    Lone Wanderer
    Oct 24, 2025
    1.0
    So-called mechanics there don't know what they're doing. Went there for an oil change then they said that I needed my rear brakes replaced. They didn't install them correctly. Had to drive back and have a supervisor fix the issue. They refuse to refund for the labor that they did not perform correctly. Do not trust them for anything. 354 for labor that they can't explain. The mechanic didn't even inspect after the brake pads were put on.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service