Brand Certified
Enterprise Rent-A-Car
4.1(518 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
3004 W. Mercury Blvd., Hampton, VA
23666, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(757) 838-7770
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/va/hampton-big-bethel-mercury-2103.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Hampton, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Big Bethel & Mercury location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.1
518 reviews
5 stars
335
4 stars
68
3 stars
29
2 stars
21
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and unprofessionalism.
Reservation Issues
Many customers experienced problems with vehicle availability, often not receiving the car they reserved or being informed last minute that no cars were available.
Cleanliness
Several reviews noted that the vehicles were not clean upon pickup, with reports of dust and crumbs in the cars.
Positive Experiences
Despite the issues, some customers highlighted exceptional service from specific staff members who went above and beyond to resolve problems and ensure satisfaction.
- JBJoshua BrooksFeb 12, 20261.0Reserved a car..... get there they have no cars
- PGPims the GreatFeb 9, 20262.0Have rented from Enterprise several times before but this was the first time I've had so many issues with renting a car from them. Canceled my reservation and went to Hertz
- ECEdward Guillermo Exebio CajoJan 5, 20261.0No tiene ningun carro, no lo recomiendo
- CPChristopher PowellDec 27, 20251.0Rented a car a month in advanced. Confirmed the reservation a few weeks out. Finalized the rental documents the night before. Showed up the day of the rental start and no car. Guy didn't offer any excuses just said tough luck, can't help you. Didn't even offer to cancel the reservation, find a different car, or call around to other enterprises to find one... Just said he can't help. Don't rent from this location.
- RTRuddy Valentino TvDec 4, 20251.0They not like us
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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