Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W. Mercury Blvd in Hampton, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hampton, VA or call us at (757) 827-8993.
Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond to assist with their needs.
Product Knowledge
Several reviews highlighted the employees' knowledge about products and their ability to provide useful information and recommendations.
Mixed Experiences
While many customers had positive experiences, some reported rude service or issues with incorrect parts, indicating inconsistency in service quality.
Community Engagement
Customers appreciated instances where staff went out of their way to assist, such as helping with installations and providing free scans for check engine lights.
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Elise Kyes
Feb 17, 2026
5.0
Needed to get a new battery and the staff was very friendly and helpful and she was able to get the job done quick. 10/10 would come here again if I was in need of any other help with my vehicle or parts :)
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Marcus Cockrum
Jan 30, 2026
5.0
Absolute outstanding customer service at this location, the only auto parts store I’ll come to in the area. Jamie was able to take care of wha I needed and went above and beyond to help get me taken care of. You will never be disappointed with the service here. Thank you again big shout out to Jamie!
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Charles Hope
Dec 27, 2025
1.0
The workers were very rude and not helpful at all. I ended up going to Advance auto. The price was higher but the service was better.