Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2300 W Mercury Blvd in Hampton offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
316 reviews
5 stars
189
4 stars
70
3 stars
33
2 stars
9
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees going above and beyond.
Product Availability
Customers frequently noted that the store had the parts they needed at competitive prices, contributing to a positive shopping experience.
Service Quality
While many reviews highlighted quick and efficient service, there were some complaints about installation issues and unprofessional behavior from certain staff members.
Mixed Experiences
Some customers reported negative experiences related to service quality and staff attitude, indicating inconsistency in customer interactions.
Store Environment
The store was generally described as clean and well-organized, although there were occasional mentions of unacknowledged customers and slow service.
- TRTHE MAN WITH THE PLANS AUTO REPAIR1 day ago5.0Great store like all advance stores in go to. Not lazy like autozone stores.
- MJMar'Leta JonesNov 7, 20255.0Great service
- RWRONNY WPOct 16, 20255.0Had the part I needed at a great price .
- DKDJ KayOct 10, 20255.0My Tech assistant was courteous, and very helpful at this store. Thank you, Mr. Hawkins
- CGCheryl GreenwellSep 12, 20254.0I took my car in because of battery..The service could not have been more helpful and speedy. A very good experience!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 2300 W Mercury Blvd offer?
They offer automotive aftermarket products, free battery testing, free battery installation with purchase, free engine code scanning, free starter and alternator testing, wiper blade installation, and battery and oil recycling.
Does Advance Auto Parts install car batteries and windshield wipers?
Yes, they provide free installation of car batteries and windshield wipers with purchase, though exclusions may apply.
Can Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and batteries for free. Exclusions may apply.
What payment options are available at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for Advance Auto Parts in Hampton, VA?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location.
Which nearby restaurants can I visit before or after shopping at Advance Auto Parts?
Nearby dining options include Buffet Star, a Chinese and buffet restaurant with sushi, Cracker Barrel Old Country Store for breakfast and brunch, Chick-fil-A Mercury Blvd for fast food, and LongHorn Steakhouse for steak and other dishes.
Are there nearby automotive service centers for additional vehicle repairs?
Yes, Pep Boys and Firestone Complete Auto Care are nearby for tire services, repairs, and automotive parts.
What nearby shopping centers can I visit after shopping at Advance Auto Parts?
DeVilla Plaza and Todd Shopping Center are nearby shopping centers where you can find various stores and services.
How can nearby services like UPS Access Point help customers visiting Advance Auto Parts?
The UPS Access Point location nearby offers courier and delivery services, allowing customers to conveniently ship or receive packages while they shop for auto parts.