Advance Auto Parts

4.3
281 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2201 Andrews Blvd in Hampton offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2201 Andrews Blvd, Hampton, VA
23663, United States

Hours

Reviews

4.3
281 reviews
5 stars
157
4 stars
74
3 stars
30
2 stars
7
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Bryan and Alana providing exceptional service.

Product Availability

The store is generally well-stocked with a variety of auto parts, and customers appreciated the ability to order items for next-day pickup.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about rude behavior from some staff and issues with product returns.

Convenience

Customers found the location convenient and appreciated the quick service for common auto needs, although some experienced delays.

Training and Knowledge

Several reviews indicated that while many employees were knowledgeable, there were instances of staff lacking information or being inexperienced.
  • NG
    Naomi G
    Nov 13, 2025
    5.0
    Bryan provided excellent customer service and expertise.
  • KS
    Kevin Sparks
    Sep 13, 2025
    5.0
    store stays stocked with some decent deals on oil, and other items used for repairs and maintenance. staff has always been friendly and helpful. great place
  • O2
    Only 2809
    Aug 7, 2025
    2.0
    Be wary of buying from this shop. I had bought a battery that didn't fit my vehicle due to their database having the wrong information. That battery sat in the trunk of my car, untouched, for two days while I was taking care of other business. When I tried to return it, the cashier kept staring at the terminals in an attempt to find some reason to refuse the return. It was ultimately accepted as a return, but that behavior was extraordinarily shady. Will not return here for anything.
  • EG
    Elenah’s gaming
    Jul 31, 2025
    5.0
    Every time I go into this advance I have an amazing experience the Gm Alana is funny and always educates me on things like how to check my oil with out making me feel stupid as I’m a new driver. Her team is always helpful if your looking for a shop to by parts come to Andrews Blvd
  • AC
    Anti Chris
    Jul 31, 2025
    1.0
    Is not shop friendly or business friendly at all how can you refuse to sell somebody a case of brake clean?

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*