Advance Auto Parts

4.3
284 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2201 Andrews Blvd in Hampton offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2201 Andrews Blvd, Hampton, VA
23663, United States

Hours

Reviews

4.3
284 reviews
5 stars
159
4 stars
74
3 stars
30
2 stars
7
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Alana and Bryan providing excellent service.

Product Availability

The store is noted for having a good selection of parts in stock, with many customers finding what they needed or being able to order items for next-day pickup.

Mixed Experiences

While many reviews highlight positive interactions, there are notable complaints about poor service, particularly regarding returns and staff knowledge.

Convenience

Customers appreciate the store's convenient location and the ability to order online for in-store pickup.
  • WA
    Wesley Ashworth
    Dec 23, 2025
    1.0
    Customer service is lacking all around at this location. Unhelpful staff that acts annoyed that they have to help you. Tried to give us the runaround.
  • FT
    Freedom Towing
    Dec 10, 2025
    5.0
    Alana and Bryan were are great. Helped me with a socket that had a stuck lugnut, and it was closing time. Always kind and professional.
  • JD
    John Doe
    Nov 25, 2025
    5.0
    Alana was amazing she really helped me out with my battery thanks again
  • NG
    Naomi G
    Nov 13, 2025
    5.0
    Bryan provided excellent customer service and expertise.
  • KS
    Kevin Sparks
    Sep 13, 2025
    5.0
    store stays stocked with some decent deals on oil, and other items used for repairs and maintenance. staff has always been friendly and helpful. great place

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*