Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5103 Mercury Blvd in Hampton offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
345 reviews
5 stars
202
4 stars
91
3 stars
28
2 stars
8
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.
Product Availability
The store is noted for having a good selection of auto parts, although some customers expressed frustration when specific items were not in stock.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with certain employees, indicating inconsistency in service quality.
Store Management
The store manager received high praise for her professionalism and customer care, contributing to a welcoming atmosphere.
Pricing Concerns
Some customers mentioned that prices can be higher compared to competitors, but many felt the service quality justified the cost.
- LMLarry MastNov 13, 20255.0They were extremely helpful and have competitive pricing
- ARamanda rosenbaumNov 5, 20255.0Extremely nice and helpful checking the checking the check engine light in my car and giving me advice on getting it fixed.
- MAMarvin AdkinsonSep 26, 20255.0Simply put The salesman I experienced named Jay was one of the most efficient salesmen I’ve encountered in a very long time in any of the Auto Parts Stores that I’ve been to . Jay is that guy at Hampton Advance Location 5000 block of Mercury Bvld ! Thank You Young Man ☮️
- SAsajjad alTameemiSep 16, 20255.0Love coming here for DJ she is the most sweetest worker in there she helps me get all the right parts and I will always come back DJ is the best
- MMMrKip5050Aug 18, 20255.0Great store very helpful great attitude and they definitely have great customer service.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of auto parts and accessories does Advance Auto Parts at 5103 Mercury Blvd offer?
We stock a variety of new auto parts and accessories including batteries, oil filters, brakes, rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts provide battery installation services?
Yes, we offer free battery installation with purchase and also provide free battery testing regardless of where you purchased your battery.
Can Advance Auto Parts recycle used motor oil and batteries?
Yes, we recycle used motor oil and batteries for free. Exclusions may apply.
Are there any discounts available at the Advance Auto Parts location in Hampton?
We offer a 10% military discount for active duty and veteran service members.
Does the store provide curbside pickup for customers?
Yes, curbside pickup is available at this location to make your shopping experience convenient and safe.
What are the store hours for Advance Auto Parts at 5103 Mercury Blvd?
The store is open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
How can customers use the nearby UPS Access Point location?
Customers can conveniently use the nearby UPS Access Point for shipping and courier services when visiting Advance Auto Parts, making it easy to handle automotive needs and shipping errands in one trip.
What nearby dining options are available after shopping at Advance Auto Parts?
Wendy's, a fast-food burger restaurant, is located nearby, perfect for a quick meal before or after your visit.
Are there beauty salons near Advance Auto Parts for personal care appointments?
Yes, there are several nearby beauty salons such as Hair Envy, Chasetheclutchcutter, and Just Braids where customers can schedule haircuts or spa services conveniently close to the store.
What payment methods are accepted at Advance Auto Parts in Hampton?
We accept American Express, Cash, Check, Discover, Mastercard, and Visa for your convenience.