Valvoline Instant Oil Change

4.5
227 reviews
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Business Details

9800 W Broad Street, Glen Allen, VA
23060, United States
(804) 215-0007
https://store.vioc.com/va/glen-allen/9800-w-broad-street
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About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Glen Allen.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
9800 W Broad Street, Glen Allen, VA
23060, United States

Hours

Reviews

4.5
227 reviews
5 stars
190
4 stars
9
3 stars
4
2 stars
3
1 star
21

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the staff for being friendly, professional, and efficient, with quick service times reported.

Customer Experience

Several reviews highlighted the positive interactions with staff, noting that they felt comfortable and not pressured into additional services.

Inconsistency Issues

Some customers reported serious issues with service quality, including improper installation of parts and lack of attention to detail, leading to safety concerns.

Pricing Concerns

A number of customers expressed dissatisfaction with pricing, feeling it was high compared to competitors, especially when additional fees were applied.

Staff Performance

While many staff members received commendations for their helpfulness, there were also complaints about rudeness and lack of knowledge from some employees.
  • MM
    MaLeah
    Dec 27, 2025
    5.0
    I went to the first Valvoline in which they didn’t have my oil but they filled up all of my liquids and called another valvoline down the street to make sure they had it which was very kind good service
  • JE
    Jan-Michael Edwards
    Dec 25, 2025
    5.0
    The staff was super friendly and I was in and out very quickly. I think every person that worked there did something to my vehicle, no one was standing around.
  • BR
    Brian Reed
    Dec 22, 2025
    5.0
    Quick and efficient. Was able to get transmission flushed and an oil change in about 30mins. The associates were kind and considerate. Didn't waste time with uncharging and made sure I was good to roll. Jake was my associate and treated me fairly. Gave updates on the status of the car and even was able to find me a coupon for saving money. Been a regular customer since early 2025 and this location hasn't damaged my trust.
  • EH
    Elizabeth Hines
    Dec 19, 2025
    5.0
    Sean, Tae, Taylor and Keith were all amazing! Great service!
  • MM
    Matt May
    Dec 16, 2025
    5.0
    In and out in 20 min. $60 with coupon for conventional oil. Is the money saved doing it yourself worth the hassel and mess?
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Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Glen Allen offer?

Valvoline Instant Oil Change provides quick, easy, and trusted preventive vehicle maintenance services including 15-minute, stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located in Glen Allen?

It is located at 9800 W Broad Street, Glen Allen, VA 23060, USA.