Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Glen Allen today.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- RestroomAvailable
Location
NTB-National Tire & Battery
4390 Pouncey Tract Rd, Glen Allen, VA
23060, United States
Hours
Reviews
3.9
440 reviews
5 stars
288
4 stars
35
3 stars
8
2 stars
18
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and willingness to go above and beyond.
Efficiency
Numerous reviews noted quick service, with many customers being in and out in under 30 minutes for tire changes and other services.
Honesty
Several customers appreciated the honest assessments provided by the staff, with some noting that unnecessary repairs were not pushed.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality, including misdiagnoses and delays.
Staff Recognition
Specific employees, particularly Max, Jason, and Quan, received multiple commendations for their exceptional service.
- Y8Yugo 804Nov 12, 20255.0I got a flat tire and Jason helped me even after they was already closed and made sure I got back on the road safe. Customer service is awesome
- JDJennifer DoralNov 8, 20255.0I had an excellent experience at NTB thanks to Chris! From start to finish, he was professional, friendly, and went above and beyond to make sure everything was taken care of. He explained what needed to be done clearly, gave honest recommendations, and made sure I was comfortable with the service before moving forward. It’s rare to find someone who genuinely cares about their customers, but Chris definitely does. My car runs great, and the whole process was quick and stress-free. I’ll definitely be coming back and recommending Chris and the NTB team to friends and family.
- JFJadon FriesonNov 8, 20255.0Good morning, I just wanted to take a quick few minutes and express my gratitude to this wonderful crew at this shop. Especially, one of the guys named Jason. He made sure of giving me the outstanding service that was needed with my tire. Since, the tire was ordered it was supposed to be here at an expected earlier time, but tire got delayed onto the next week and I had to leave out of town. He seen and heard how distraught and dissatisfied I was. He and his crew took initiative to work on my old tire and found the faults and even stayed a bit after to make sure they gave me the service I deserved and needed. They cared about the person and purpose solely and in my opinion they stick to the name of NTB tires. Thank you Jason for everything sir! I’m forever grateful. - Jadon Frieson
- AAasplymaleNov 7, 20255.0Been coming here for several years. These folks understand and have mastered superb customer service! The technicians are professional and courteous. The waiting area is very warm and welcoming with an inviting decor and pleasant artificial plants. They have good prices for world class repairs.
- GSGregory SheaNov 4, 20255.0Went in to get a new headlight. Diagnosed right away and was able to figure out the issue. Jason and the mechanics were awesome in there customer service and professionalism. Would highly recommend. Thanks so much!
Frequently Asked Questions About NTB-National Tire & Battery
What services does NTB-National Tire & Battery in Glen Allen offer?
NTB provides tire sales, brakes, alignments, oil changes, batteries, suspension, and exhaust repair services.
What are the operating hours of NTB-National Tire & Battery on weekends?
On Saturdays, NTB is open from 8:00 AM to 5:00 PM, and on Sundays from 9:00 AM to 5:00 PM.
Does NTB-National Tire & Battery have wheelchair accessible entrances and restrooms?
Yes, NTB has both wheelchair accessible entrances and restrooms for customer convenience.
What payment methods are accepted at NTB-National Tire & Battery?
NTB accepts debit cards and checks and does not require cash-only payments.
Is it possible to schedule a service appointment at NTB-National Tire & Battery online?
Yes, customers can make reservations online via the provided URL: https://www.mavis.com
What is the phone number to contact NTB-National Tire & Battery in Glen Allen?
The main phone number for NTB in Glen Allen is +1 804-666-8917.
Are there other tire shops near NTB-National Tire & Battery in Glen Allen?
Yes, nearby tire shops include Merchant's Tire & Auto Centers and Tire Kingdom, offering additional automotive services.
What entertainment options are available near NTB in Glen Allen?
Nearby, customers can enjoy Bowling at Bowl America Short Pump or visit Orbdriller's Pro Shop for sporting goods and bowling supplies.
Are there any dining options close to NTB-National Tire & Battery?
Yes, Anant Cuisine Of India near NTB offers pan-Asian and soup dishes for a dining experience before or after your visit.
Can I find beauty and wellness services near NTB-National Tire & Battery?
Yes, nearby options include Bombshell Brazilian Waxing and Beauty Lounge, Massage Envy - Short Pump, and Salon B'su for various beauty and spa treatments.