NTB-National Tire & Battery

4.4
648 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationNational Tire & Battery
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Glen Allen today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

NTB-National Tire & Battery
10008 Brook Rd, Glen Allen, VA
23059, United States

Hours

Reviews

4.4
634 reviews
5 stars
491
4 stars
41
3 stars
13
2 stars
19
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Quan and Chris, for their friendly, professional, and accommodating service.

Efficiency

Many reviews highlighted the quick turnaround times for services, with several customers noting they were in and out in a timely manner.

Knowledge and Communication

Customers appreciated the staff's ability to explain services clearly and provide detailed information about repairs and options.

Pricing

The business was noted for competitive pricing and providing good value, with several customers expressing satisfaction with the affordability of services.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding service quality and communication issues, particularly with claims processes.
  • DG
    Dylan Gibson
    6 days ago
    5.0
    Rolled in this morning with a screw in my tire. Quan came out and got me taken care of promptly with great service!
  • AA
    Amanda Alley
    Jan 4, 2026
    5.0
    I came in Sunday after New Years and needed to get some new tire valve stems as a few of mine were damaged and my caps were corroded on. Quan met me at the door and was able to assist me right away. From there, Micah was able to get one of my caps off without having to replace the stem and replaced the others very quickly and efficiently. They also kept me updated throughout the process and were very transparent with me. I’m extremely grateful for this team and their efficiency especially on such short notice and near the holidays. Best experience I’ve had at a shop in years.
  • BS
    Brandon Spencer
    Jan 4, 2026
    5.0
    Came in with nail in my tire. They quoted a very good price to patch. After inspection the tire was not able to be patched. They gave me some options but ultimately I asked if they could just put the spare on for me. They did so and did not charge me. All the employees I talked with were very polite and were not pushy.
  • AF
    a. f.
    Dec 28, 2025
    5.0
    mika helped me tremendously after my tire popped with my two kids under 2 years old in the car, he was quick, got right to the point and fixed me up and sent me on my way!! great place, friendly service, clean and overall helpful and amazing!!
  • NN
    Natashia
    Dec 19, 2025
    5.0
    I came in thinking I had trouble with one tire, but it turned into much more. Chris and Micah were excellent at communicating what caused the tire issue to burst, which items needed to be fixed sooner, and which repairs could wait. I appreciate the time they took to show me the clear evidence of the damage within my car. They also kept me informed on timing and cost and helped make sure I was driving out in a safe vehicle.

Frequently Asked Questions About NTB-National Tire & Battery

What services does NTB-National Tire & Battery in Glen Allen offer?

They offer top-brand tires plus auto services such as brakes, alignments, oil changes, batteries, suspension, and exhaust repair.

What are the operating hours of NTB-National Tire & Battery in Glen Allen?

Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.